Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AssistantManager

Venkata Mallikarjuna Rao Makana

Associate Manager
Chennai

Summary

14+ years of IT industry experience. 14+ years of experience in application development in AS/400 (i-Series), IBM Mainframes and related technologies. Hands on experience in RPG/400, RPGILE, CLLE, DB2/400, COBOL/400, SYNON (COOL2E). US Mortgage Domain expertise of more than 9 years, US retail domain expertise of more than 5 years. Can work as a Business Analyst in US mortgage domain. Worked on all modules of Loan Servicing including, Loan Boarding, Escrow Management, IRS, Default Management, Foreclosure, Borrower Services, Default Management etc. Working experience as Agile Scrum Master, and proficiency in JIRA. Working as Associate Manager in Encora Innovation Labs, Chennai from January 2020. Worked as Team Lead in ISG Novasoft Technologies from April 2015 to January 2020. Worked as Sr. Business Analyst in Bank Of America, Chennai from Feb 2013 to March 2015. Worked as onsite Technical lead for Aetna Gaps from May2011 to September2011 in Richardson, TX, USA. Good experience in managing projects, providing technical guidance to the team, besides being an active member in application design, development and technical review. Experienced in working on cross Platforms applications and multiple technologies. Have good Analysis and Trouble shooting skills. Flexible to adapt to new environments and work on different technologies.

Overview

16
16
years of professional experience

Work History

Lead Analyst

Loanserv, Sagent Lending Solutions
Chennai
10.2020 - Current
  • This is a loan servicing Product Owned by Sagent Lending Solutions for which there were over 40 clients using this for Loan servicing
  • Requirements gathering, Replicating client issues
  • Coordinating with Development team to resolve the issues raised by the client
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Collaborated with team members to achieve target results.
  • Worked with customers to understand needs and provide excellent service.
  • Working on user stories on new development
  • Technology: Mainframes, COBOL, JCL

Lead Analyst

ISGN
Chennai
04.2015 - 09.2020
  • This is a Product owned by ISGN Technologies, Florida and this product is being used by several clients like Nation Star (Mr.Cooper), Midwest Loan Services, Fidelity Bank, Idaho Housing, etc
  • Worked on various Product enhancements, Year end and compliance issues for the product
  • Worked on all phases of the Product from requirements gathering till Unit testing
  • Managed a team of 5 members
  • Requirements gathering from the onsite Product Management Group
  • Developed diagrams to describe and lay out logical operational steps.
  • Creating JIRA tickets for the requirements
  • Coding and unit testing, Code review, Functional Analysis
  • Team Management and conducting Scrum Meetings
  • Ensure to follow Agile Methodology
  • Sprint Planning and execution
  • Environment: ILERPG, RPG/400, COBOL/400, CL/400, SQL/400, DB2/400,

Sr.Analyst

Bank of America
Chennai
02.2013 - 04.2015
  • Base, Home Retention Home Saver, Home Retention Loss Mitigation Plan, Home Retention Loss
  • Worked with customers to understand needs and provide excellent service.
  • Conducted research, gathered information from multiple sources and presented results.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Mitigation Financials
  • It is a maintenance project which involves enhancement of the applications mentioned above
  • Responsibilities:
  • Requirements gathering from the onsite Line of Business
  • Preparation of User requirements at Stake Holder Level
  • Preparation of Functional Design
  • Preparation of High Level Design
  • Coordinating with the Application Development and Quality assurance departments till the
  • CR moves to Production
  • Coordinating with all teams through the entire SDLC
  • Worked as a single point of contact for the entire life cycle of the CR (Change Request)
  • Environment: ILERPG, DB2/400, Java J2EE, VB .Net

Technical Lead

Systems Technology Group
Chennai
04.2012 - 02.2013
  • Master brand Cabinets is one of the largest manufacturers of Cabinetry manufacturing
  • They have several kitchen cabinetry brands like Decora, Aristokraft, Diamond, Schrock, Kitchen Craft, etc
  • Each of these brands is different companies and Masterbrand Cabinets acquired all these companies and formed one Master Brand Cabinets Inc
  • All these brands have been implemented with an ERP named Friedman’s Frontier
  • Responsibilities:
  • Get the requirements from the Onsite counterpart
  • Prepare the Technical Design
  • Check out the objects needed for the Project from the Change management system
  • Code Review and coding some times
  • Managing the Team
  • Providing the status report to the Project manager
  • Environment: IBM AS/400, DB2/400, RPG/400, RPGILE, CL/400, SYNON, SMART400
  • Researched and adopted new technologies to add value to existing offerings.
  • Drove technical initiatives for large enterprise systems to align with long-term business strategies.

Technical Lead

GalaxE Solutions
Bangalore
07.2010 - 01.2012
  • Worked on several Aetna gaps Plan other, Refill too soon Disaster Ph I and Phase II
  • Worked as an onsite tech lead for the above projects at client location (Richardson, TX)
  • Successfully implemented the projects
  • Responsibilities include, Leading the team, Onsite coordination,
  • Design, Code review and coding if needed
  • This is a large implementaion project where
  • Responsibilities:
  • Managing the team, Analysis, Coordination with onsite team, Client interaction, Design,
  • Analysis, Coding, Code Review
  • Worked as an Onsite coordinator which involves interacting with the client and get the requirements
  • Preparation of Functional Design and deligate it to the offshore for development
  • Taking care of the Change management process through the life cycle of the Project till it moves to Production
  • Environment: IBM AS/400, DB2/400, RPG/400, RPGILE, CL/400, SYNON
  • Platform Consolidation formulary (CVS Caremark)
  • Researched and adopted new technologies to add value to existing offerings.
  • Organized system operating procedures to strengthen controls.

Technical Lead

Systems Technology group
Chennai
12.2009 - 07.2010
  • Organized system operating procedures to strengthen controls.
  • Researched and adopted new technologies to add value to existing offerings.
  • Built product feature lists with stakeholders.

Team Lead

Fidelity Info Services
Bangalore
03.2008 - 12.2008
  • Fidelity National Property and Casualty Insurance Group is a nationwide provider of personal insurance products, including residential property, auto, flood and umbrella insurance in USA and a leading insurance company in its sector
  • Project is a maintenance and Enhancement kind of project, where we will be getting change requests
  • Responsibilities:
  • Managing the team, Analysis, Coordination with onsite tem, Client interaction, Coding,
  • Code Review
  • Gathering initial information about the project through direct interaction with the client
  • Understanding the requirements/specifications clearly
  • Planning and initial designing as to how the project will go about
  • Interact directly with the clients to accommodate any changes, if there are any, so as to minimize/eliminate last minute changes
  • Execution/Implementation of the project in accordance with client’s expectations and making sure that the client is fully satisfied with the end results
  • Dealing with the client and managing partnership
  • Understand the specifications and come up with a detailed design
  • Responsible for the progress of the project
  • Ensuring that the outcome matches to the specifications given by the client
  • Crucial and continuous support to the onsite center
  • Worked on all phases of SDLC
  • Preparation of Technical specification
  • Managed to build a team of 7 members
  • Implementation of request enhancements/new development
  • Analysis of the change requests and new developments
  • Environment: IBM AS/400, DB2/400, RPG/400, RPGILE, CL/400

Senior Software Engineer

JDA MMS, HCL Technologies
Noida
04.2006 - 02.2008
  • JDA is an ERP product for retailers developed by an US based company called JDA
  • It provides solutions for the retailers
  • Basic mode of work is the development, enhancement according to the client’s requirement, Production support, etc
  • As a technical consultant we used to customize the product based on the Client’s requirement
  • Typical work involves customizing the JDA MMS
  • Product according to the Customer's needs and implementing the Project at Client's location
  • Responsibilities:
  • Worked as a Technical consultant for the Product
  • Get the requirements from the Client
  • Preparing the Functional/Technical Design
  • Coding/Code Review
  • Coordinating with the QA Team till the Project is Implemented
  • Environment: IBM AS/400, DB2/400, RPG/400, RPGILE, CL/400, COBOL400

Software Engineer

Computer Sciences Corporation
Hyderabad
07.2005 - 03.2006
  • Kroger is one of the largest retail market chains in United States that is spread over 32 states all over the US
  • In this HRIS, Common Benefits, Payroll applications are developed on AS400 platform and RPG/400 is the main language used
  • It is basically a maintenance and enhancement kind of project
  • Responsibilities:
  • Get the requirements from the Client
  • Praaring Functional/Technical Design
  • Coding/Code Review
  • Environment: IBM AS/400, DB2/400, RPG/400, CL/400

Education

Bachelor of Technology - Mechanical Engineering

Sri Venkateswara University
Tirupati, AP

AS/400 Professional - undefined

C.B.S.I

Skills

Technical Skillsundefined

Work Availability

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Timeline

Lead Analyst

Loanserv, Sagent Lending Solutions
10.2020 - Current

Lead Analyst

ISGN
04.2015 - 09.2020

Sr.Analyst

Bank of America
02.2013 - 04.2015

Technical Lead

Systems Technology Group
04.2012 - 02.2013

Technical Lead

GalaxE Solutions
07.2010 - 01.2012

Technical Lead

Systems Technology group
12.2009 - 07.2010

Team Lead

Fidelity Info Services
03.2008 - 12.2008

Senior Software Engineer

JDA MMS, HCL Technologies
04.2006 - 02.2008

Software Engineer

Computer Sciences Corporation
07.2005 - 03.2006

Bachelor of Technology - Mechanical Engineering

Sri Venkateswara University

AS/400 Professional - undefined

C.B.S.I

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Venkata Mallikarjuna Rao MakanaAssociate Manager