Venkatarathnam S

• Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
• Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
• Assisted sales team with completing customer transactions and managing issues.
• Developed strong client relationships for repeat business and increased referrals.

• Establishing the technical needs of the customer and suggesting appropriate products.

• Explaining complex technical information to customers in a way that is easily understandable.

• Following up with customers and resolving any issues that may arise.

• Keeping customers informed about new technological products.

• Compiling proposals and reports related to technical products.

• Ensuring that sales targets are consistently met.

• Reporting to management about sales made.

Updating records of customer communications and contact information

• Enhanced customer satisfaction with timely follow-ups and personalized service.
• Responded to customer needs by answering questions and providing detailed information about [Product or Service].
• Boosted sales performance by identifying and targeting high-potential leads.
• Cultivated strong relationships, establishing trust and loyalty among clients.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.