Venkata Sai Kumar Gonthina
Senior Sales Analyst
Visakhapatnam,AP
Summary
Diligent Senior Sales Analyst with background in sales analysis, bringing valuable experience in identifying trends and optimizing sales strategies. Known for driving improvements through insightful data interpretation and strategic recommendations. Demonstrated excellence in collaboration and problem-solving to enhance team performance and achieve objectives.
Overview
10
10
years of professional experience
2010
2010
years of post-secondary education
3
3
Languages
Work History
Senior Sales Analyst - Google Ads
Accenture
03.2023 - Current
- Coached team to develop skills and overcome weaknesses to reach goals.
- Assigned projects and deciphered performance trends through consistent review of critical KPIs.
- Conducted regular market analyses to identify potential areas of growth and adjust strategies accordingly for maximum impact.
- Supported client satisfaction by handling agencies and helping businesses and clients manage and optimize their advertising campaigns.
- Managed a diverse portfolio of accounts, ensuring consistent revenue growth through upselling and account expansion efforts.
Senior Consultant - Google Ads
Regalix
11.2021 - 03.2023
- Deciphered performance trends through consistent review of critical KPIs.
- Supported client satisfaction through diligent scheduling and resource allocation plans.
- Collected business data, studied market conditions, assessed threats posed by competitors, and created strategic roadmap to meet all targets.
Team Leader
Teletext Holidays
09.2019 - 10.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Customer Service Representative
Tech Mahindra
12.2018 - 09.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Sales Executive
Concentrix
05.2016 - 04.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Secondary Education - CBSE
DAV Public School
Higher Secondary Education - MPC
Sri Chaitanya Junior College
Skills
Marketing campaign evaluation
Sales team leadership
Effective communication techniques
Market research
Sales analysis
Performance metrics analysis
Data analysis expertise
Customer service
Teamwork and collaboration
Multitasking Abilities
Timeline
Senior Sales Analyst - Google Ads
Accenture
03.2023 - Current
Senior Consultant - Google Ads
Regalix
11.2021 - 03.2023
Team Leader
Teletext Holidays
09.2019 - 10.2021
Customer Service Representative
Tech Mahindra
12.2018 - 09.2019
Sales Executive
Concentrix
05.2016 - 04.2017
Higher Secondary Education - MPC
Sri Chaitanya Junior College
Secondary Education - CBSE
DAV Public School