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Venkata Suman Ravula
HR Operations Specialist
Summary
Goal-oriented Human Resources Specialist with over 6 years of experience in HR Operations and Shared Services. Experienced in HRIS / HRMS Management, Employee Relations, Employee Engagement, Onboarding.Collaborating with internal stakeholders to implement and manage people, policies, and process-related activities which helps in runnings day-to-day operations with ease.
Overview
6
6
years of professional experience
3
3
Languages
Work History
HR Operations Specialist
Solenis GSS India Private Limited
Hyderabad
2022.09 - Current
- Support the HR Operations on day-to-day processing activities at Solenis.
- Providing support for the global onboarding process utilizing internal and external systems, as well as interacting directly via phone-/ e- mail /messenger with managers and employees around the globe.
- Work closely with global HRIS, regional/local HR, and HRIT to troubleshoot and resolve HR data/system issues of employees.
- Achieved departmental objectives by collaborating with staff to share and implement best practices.
- Discovered and resolved complex problems that affected management and business decisions.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Sending onboarding and benefits enrollment related communication email to all the new joiners and followed up with the associates to complete the mandatory steps before the deadline.
- Perform testing on SOP documents created by team members to ensure a smooth workflow and ensure the data is accurate and easily understandable by new/naive users to feel comfortable following the process.
HRIS Analyst
Diebold Nixdorf
Hyderabad
2020.09 - 2022.09
- Providing support for the global onboarding process utilizing internal and external systems, as well as interacting directly via phone/e-mail/messenger with managers and employees around the world.
- Tracking all the received queries/requests via phone & email in the HR database.
- Enter and maintain HR data in Oracle Cloud HCM, Taleo, or Talent Management systems as specified by global HRIS, regional/local HR, or the Service Level Agreement (SLA).
- Maintain and reconcile several HR systems (Taleo, Oracle Cloud HCM (EBiz,EBS2,CRM)) to ensure the employee information is consistent across all systems.
- Data administration of employee HR, benefits, compensation, recruiting, and other information.
- Work closely with HR Directors, HR Business Partners, and Recruiters from regional and global teams to ensure information is properly captured, and surface any concerns or conflicts to the Director of Recruiting and HR for resolution.
- Track and monitor SLAs across the Onboarding life cycle and escalate to management.
- Supported the team in tasks related to documentation for background verification, medical test documentation etc, by working closely with background check vendors.
- Proactively formulate, recommend and implement improvements to new and existing HR Applications, Reports, Business processes, etc.
- Works closely with the global HRIS team to define and enhance HRIS solutions and data administration processes, procedures, and solutions.
- Work closely with global HRIS, regional/local HR, and HRIT to troubleshoot and resolve HR data/system issues.
- Participate in testing activities in support of new system functionality, process/procedure changes, or other changes as defined by global HRIS, regional/local HR, and HRIT.
- As a process SME provided training to the new joiners in the team and help them to understand the process smoothly and also addressed their queries/concerns accordingly.
HR Analyst
Deloitte Support Services India Private Limited
Hyderabad
2018.08 - 2019.11
- Partner closely with the recruiters and coordinators to understand the upcoming volumes for both campus and experienced hires to build strategies/timelines for smooth and effective on-boarding.
- Coordinate with all the other team members internally and with other groups within Employee life cycle teams to drive for quality and SLA's on deliverables.
- Team up with different groups (Acquisition, Delivery, Operations, L&D, Payroll, Technology, BI, and external vendors) to resolve any potential candidate pre and post-on-boarding queries/issues.
- Ensure all the data analysis and checks are done before publishing any information with the Leadership Group.
- Adheres to established firm standards for quality, service, and delivery i.e. delivering regular reports within time, checking workflow to ensure timely delivery, etc.
- Basic understanding of the firm functions, regions, service areas, service lines, levels, office locations, and employment status, as well as more uncommon ways that we report on information.
- Keep updated about process changes and implement the changes without any time lag, and perform miscellaneous job-related duties as assigned.
- Ensure all the data analysis and checks for accuracy before sending the report to the audit-quality group, and maintain high accuracy levels (98%).
- Encourages knowledge transfer and collaborative culture.
HR Assistant
Accenture Services Pvt. Ltd
Hyderabad
2015.06 - 2017.07
- Part of the employee data auditing team, ensured the employee data is updated in the ATS accurately and all the documents related to the employee are uploaded in the database securely.
- Moving the pipeline from HR Select on tool till Offer Accept, On-board on the tool.
- Interacting with the delivery team on regular basis and prioritizing requirements and effective dates.
- Process employee personal data changes (e.g., date of birth, marital status change, etc.)
- Process new hires, promotions, separations, employee status changes, and other employee life-cycle events process pay changes and paperwork including, promotions/demotions/transfers, ad-hoc wage/salary changes.
- Create/update process-related documentation, ensure that all necessary documents and approvals have been received and information is entered accurately.
- Resolve errors related to job or employee information, conduct data quality reviews, and monitor and correct processing errors.
- Maintain employee files and records to meet record-keeping requirements as per company policy.
- Assist in testing HRIS upgrades and new system functionality.
- Cross-train in other employee service center areas and "fill in" for administrative responsibilities during temporary absences or during periods of heavy workload.
- Perform job related duties apart from the regular work, as assigned and address team members concerns/questions relating to processing employee data changes, jobs and positions, and compensation and pay administration.
- Assist team members when unique or complex HR situations arise requiring deeper expertise.
- Suggest methods to update, simplify, and enhance processes, procedures, and technologies.
- Perform data quality reviews, review HR error reports, and recommend changes.
- Keeping in track of the BGC Vendor for status updates related to background verification done, in case of any discrepancy, will reach out to the employee for the same and close it accordingly.
Education
MBA - Human Resource Management And Marketing Management
Vishwa Viswani Business School
Hyderabad 2013.11 - 2015.05
Skills
Onboarding
Additional Information
- Best Employee Award for consistence performance.
- Best performance award for maintaining data accuracy (99.97%) and handling the team by providing training and timely process updates.
- Provide training to new joiners and act as a single point of contact for queries related to the process and resolving issues related to the process.
- Successfully completing the tasks assigned as per the business SLA and with quick TAT.
Interests
Badminton
Cricket
Cooking
Timeline
HR Operations Specialist
Solenis GSS India Private Limited
2022.09 - Current
HRIS Analyst
Diebold Nixdorf
2020.09 - 2022.09
HR Analyst
Deloitte Support Services India Private Limited
2018.08 - 2019.11
HR Assistant
Accenture Services Pvt. Ltd
2015.06 - 2017.07
MBA - Human Resource Management And Marketing Management
Vishwa Viswani Business School
2013.11 - 2015.05
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