Venkatesan Narayanan

Supply Chain

• Actively serviced throughout the city during Covid-19 quarantine period with the given time and this lead to increase in overall business revenue up to 200%
• Only MSME ecommerce company in Chennai serviced throughout the Covid-19 period without any interruption.
• Proved the 100% serviceability by combining First-mile, Mid-mile & Last-mile delivery in a single vehicle.
• Minimized the risks of surplus & outdated inventory to 5% by reducing the inventory days of supply

Supply Chain

• Set up the end to end supply chain flow with more cost effective from the scratch
• Handled 500+ lesser shelf life SKUs inventory only with 0.35% wastages.
• Introduced sequencing and routing in the warehouse which improves the productivity by 2%
• Significantly increased the serviceability metrics far better than the industry which is Fill Rate @ 98%, Perfect Order Rate @ 97%
• Analyzed the key data, metrics and ensured the sustainability till date.
• Cracked the right percentile based modeling for forecasting to maintain the Just-In-Time inventory model.

Product Development

• Performed a detailed market study about Indian traditional foods to find the right product market fit
• Identified manufacturers across the state and developed a product along with them
• Introduced 125 SKU's in a span of 2years which increased revenue by 29%.
• Achieved the targeted revenue and average product ROI consistently.

• Onboarding 3P last-mile partners
• Last-mile route planning across Metro cities
• Closes the Escalations in stipulated time
• Metrics: Manage carrier partners with meaningful and relevant metrics including On-time pickup and delivery, and other cost and quality metrics
• SLA Management
• Fleet Utilization: Connecting procurement with delivery to bring down the Last-mile & Procurement cost

I learned and developed eCommerce knowledge across all departments in my two years of internship experience with a startup eCommerce organization.

Roles & Responsibilities:

• Engage with customers and suppliers to provide the best service and products to customers.
• Assist the product development team on a value-added project.
• Create lists, gather reports and enter copy into our content management system
• Assist in the execution of media schedules with social media, print ads, and other offline promos.
• Organize marketing materials
• Create lists, gather reports and enter copy into our content management system
• Gathering data across all departments and maintaining an MIS.
• Co-Ordinating between procurement & operations department for to 100% requirement fulfil.
• Assisted in supervising the products' inventory and demand fulfillment with the Supply Chain Department.
• Worked with packaging team to bring out the best catchy packing for the products.
• Also assisted on the research of market E-commerce standards & competitor analysis.