VENKATESH M
SALEM ,TAMILNADU
Summary
Dynamic professional with extensive experience in customs clearance and logistics coordination at POPPYS APPAREALS. Proven ability to enhance customer satisfaction through effective problem-solving and communication skills. Adept at database management and shipment monitoring, contributing to significant cost savings and improved team performance. Committed to continuous learning and adapting to new challenges. Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems, and deliver high-impact solutions in fast-paced environments. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Documentation (IMPORT & EXPORT) / CUSTOM CLEARANCE
POPPYS APPAREALS
TIRUPPUR
02.2023 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted testing of software and systems to ensure quality and reliability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Achieved cost-savings by developing functional solutions to problems.
- Updated and maintained databases with current information.
- Managed household errands and other essential duties.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
- Designed and planned contingency plans to facilitate shipments during postal disruptions.
- Reviewed customer orders and ensured accuracy of product specifications and delivery dates.
- Directed and executed foreign service and sales outlets, expanding distribution.
- Coordinated transportation activities, developed transportation relationships and monitored transport costs to facilitate smooth transportation actions.
- Provided guidance to sales team on pricing models, payment terms, trade agreements.
- Monitored shipment progress from origin to destination to ensure timely arrival of goods.
- Used power of attorney privileges to sign documents on behalf of clients.
TELE CALLING
TATA SKY
BANGALORE
11.2021 - 12.2022
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed household errands and other essential duties.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Data Entry Intern
Cognizant
Salem
06.2019 - 08.2020
- Screened and regularly answered calls to provide assistance to important clients.
- Identified problems and errors associated with entered records and notified supervisor immediately when needed.
- Compiled data from source documents prior to data entry.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Entered large volumes of numerical and alpha-numeric data into appropriate databases quickly and accurately.
- Improved quality of data by producing coherent definitions and data-naming standards.
Education
Bachelor of Commerce - Accounting And Finance
AVS COLLEGE OF ARTS & SCIENCE
SALEM04-2020
High School Diploma -
Government Higher Secondary School
SALEM05-2016
Skills
- Customs clearance
- Data entry
- Database management
- Logistics coordination
- Customer service
- Microsoft Word
- Flexible and adaptable
- Multitasking
- Communication skills
- Problem solving
- Cost analysis
- Friendly, positive attitude
- Written communication
- Shipment monitoring
- coding skills (interest)
Affiliations
- Read Books
- Learning New Skills
- Video editing
- Content Writer / Script Writer
- Radio jockey
- Music composer
- Story Teller
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
Documentation (IMPORT & EXPORT) / CUSTOM CLEARANCE
POPPYS APPAREALS
02.2023 - Current
TELE CALLING
TATA SKY
11.2021 - 12.2022
Data Entry Intern
Cognizant
06.2019 - 08.2020
Bachelor of Commerce - Accounting And Finance
AVS COLLEGE OF ARTS & SCIENCE
High School Diploma -
Government Higher Secondary School
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