Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Interests
Personal Information
Disclaimer
Languages
Timeline
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VENKATESH MURTHY

Bangalore

Summary

Dynamic professional with a proven track record at Paytm and Automobile Sector excelling in team management and customer engagement. Successfully led initiatives that enhanced revenue and customer satisfaction. Skilled in employee training and data analysis, fostering a collaborative environment while driving performance improvements. Adept at executing promotional campaigns that significantly boosted product visibility.

Overview

9
9
years of professional experience

Work History

JUNIOR MANAGAER (PAYTM)

One97 Communications
BANGALORE
07.2022 - Current
  • Managed team schedules, allocated tasks, and monitored performance to optimize productivity.
  • Developed training program's for new staff, enhancing skills and ensuring compliance with company standards.
  • Conducted performance reviews, providing constructive feedback and setting individual goals.
  • Fostered a positive working environment, addressing conflicts and promoting team collaboration.
  • Created business outreach plans to acquire new customers and increase sales.
  • Monitored inventory levels, placing orders for stock replenishment to prevent shortages.
  • Trained new employees on company policies, customer service excellence, and sales techniques.
  • Engaged with customers to better understand needs and deliver excellent service.
  • Handled customer concerns and escalated major issues to supervisor.

Senior Associate

Reliance Retail
BANGALORE
01.2021 - 04.2022
  • Led initiatives to introduce digital banking solutions to customers, promoting efficiency and convenience.
  • Educated customers on the use of ATMs and online banking services to promote digital banking adoption
  • Led promotional campaigns for new banking products, resulting in increased customer acquisition and satisfaction
  • Contributed to team meetings, offering constructive feedback and suggestions for improving store operations and customer service.
  • Worked flexibly across various departments during peak times to support overall store operations.

Team Lead

Paytm
Bangalore
10.2019 - 12.2020
  • Managing a team of 15 FSEs and meeting team targets.
  • Promoting Paytm Products like QR, Soundbox, Insurance, Lending Business Loan and EDC Machines on Revenue Basis
  • Assist Managers in sales strategy Development
  • Responsible for Revenue Enhancement with New & Existing Merchants
  • Set the Sales Target as per the Monthly Cascade & Motivate Sale Team
  • Review FSE wise achievement on Weekly Basis
  • On Job training to FSE’s

Marketing Sales Representative

Federal Mogul Motor Parts
Bangalore
09.2016 - 08.2019
  • Achieving sales target
  • Meeting customer demands and expectation
  • Handling Relationship with the retailers and distributors
  • Ensuring completion of customer Service related queries
  • Handling Queries of the entire Bangalore Reboring Center.
  • Promoting the engine products and braking products of two wheelers
  • Organized events such as REBORER conferences, Van Activities, Tent Campaigns to Advertise and promote the company Products.

Education

BBM -

SESHADRIPURAM ACADEMY OF BUISNESS STUDIES

Higher secondary school -

SESHADRIPURAM PU COLLEGE

SECONDARY SCHOOL -

ST ANTONY’S HIGH SCHOOL

Skills

  • Team management
  • Performance review
  • Employee training
  • Customer engagement
  • Conflict resolution
  • Promotional campaigns
  • Adaptability
  • Recruitment and hiring

Affiliations

  • Market Storming
  • Tent activities
  • Big Sale Day activities
  • Hiring Activities

Accomplishments

  • Received 'Highest sale of sound box in one day Award' in PAYTM
  • Received 'HIGHEST SALE OF INSURANCE IN ONE DAY Award' PAYTM

Interests

  • Traveling
  • Volley Ball Game
  • Listening to music

Personal Information

  • Date of Birth: 03/27/96
  • Nationality: Indian
  • Marital Status: Unmarried

Disclaimer

I assure that all the information furnished above are true to the best of my knowledge and hope the same up to your satisfaction and consideration.

Languages

kannada
First Language
English
Elementary (A2)
A2
Hindi
Elementary (A2)
A2

Timeline

JUNIOR MANAGAER (PAYTM)

One97 Communications
07.2022 - Current

Senior Associate

Reliance Retail
01.2021 - 04.2022

Team Lead

Paytm
10.2019 - 12.2020

Marketing Sales Representative

Federal Mogul Motor Parts
09.2016 - 08.2019

BBM -

SESHADRIPURAM ACADEMY OF BUISNESS STUDIES

Higher secondary school -

SESHADRIPURAM PU COLLEGE

SECONDARY SCHOOL -

ST ANTONY’S HIGH SCHOOL

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