VENKATESH N

Doing Receipts, Payment Rectification, Refund process. customer calling and collecting payments.

• Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
• Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
• Recorded accurate and efficient records in customer database.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Daily Processing of Cash application.
• Share the overall production count data on a weekly basis.
• Review the customer open items and clear the aging invoices from the ledger.
• Chasing the customer through mail and calls to close the overdue items.
• Reconcile the open cash report on a customer-wise basis.
• Check the past due invoice, if incorrect allocations we need to research.
• Also, I have worked with the suspense account.
• If there are any posted to customer accounts, analyze the past history payments (Blackline, SAP) and close it off.
• Direct Debit, Blackline. SAP T-Code Used: (FB03,FBL5,FLB01,ZRR3,ZR85,FBL5) (F28,F-30,F32,FBRA) FBL3N.

• Company Overview: Client: Sylvamo (US)
• Review all customer payments from a lockbox.
• Manage unapplied payments and charge backs.
• Research and respond to generic mailbox queries.
• Prepare the daily, monthly reports and allocation with tracking and clearing within the TAT time given.
• Client: Sylvamo (US)

• Company Overview: Client: Graphic packaging International (United States of America)
• Monitor accounts daily.
• Identify outstanding account receivables.
• Investigate historical data for debts and bills.
• Take actions in order to encourage timely payments.
• Process payments and refunds.
• Resolve billing issues.
• Resolve customer credit issues.
• Contact clients and discuss their overdue payments.
• Update account status records.
• Prepare and present reports on collection activities and progress.
• Client: Graphic packaging International (United States of America)

• Company Overview: Client: INTERNATIONAL PAPER (Krakow)
• Post daily payments including checks, wires, and automated clearing house (ACH) credit transfers to customer accounts.
• Accurately post high volume of accounts receivable department daily.
• Review all customer payments from a lockbox.
• Client: INTERNATIONAL PAPER (Krakow)