Venkatesh Pilla
Summary
Seeking innovative and challenging software developer role that fully leverages capabilities while fostering dynamic professionalism through systematic logic development for global competitiveness, adhering to principles of time and quality techniques.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Technology Manager
Accenture
02.2026 - Current
- Conducted pre-sales activities including technical solution design, RFP responses, and proof of concepts to align inventory management with customer needs.
- Engaged with prospective customers to understand business objectives, identify pain points, and design high-level solution architectures, defining scope, assumptions, risks, dependencies, and implementation approach.
- Prepared solution demonstrations, created presentations, developed proof-of-concepts (POCs), and supported proposal and estimation activities to showcase value of recommended Dynamics 365 solutions and secure engagement.
Technical Specialist
HCL Technologies
07.2017 - 01.2026
- Developed business logic for CRM portal, led offshore activities, coordinated sprint deployments, demos, and planning with onsite team.
- Implemented GCO intake app for managing requests from CRM portal, assigning specific analysts based on request type, addressing issues, and managing SLA calculations and email notifications throughout the request lifecycle.
- FTOP application is used to maintain the different types of Microsoft services offered to the customers. Services will be like Share Point, Edge, Power BI. Services will be maintained at Customer and tenant level along with the no of licences for a particular service.
- Designed ERIT app for MS employees to register complaints, including harassment and allegations, facilitating complaint lodgement and assignment to attorneys for investigation and case progression.
Senior Systems Analyst
Sonata Software Limited
08.2013 - 06.2017
- DataGen360 is a tool to generate culture specific, country specific and scenario specific data. Through front-end app we will pass instructions, these instructions will be processed in the service and generate the relevant data from CRM. Here we are using CRM as a backend.
- The other core feature of the tool is we can pull the data from one CRM environment and push the data to other CRM instance. User has to provide the URL address, User Name and Password of the CRM instances, which he required to connect.
- Developed a new wizard for the Microsoft Dynamics CRM Tools project using .NET Framework 4.5, integrated new plug-in tool MEF components into the system, and aligned the new wizard with the deployment process.
- Plug-in or custom workflow activity can be registered with Microsoft Dynamics CRM through Plug-in Registration tool, provided in the Microsoft Dynamics CRM SDK. We have migrated Plug-in Registration tool from winform application to WPF and changed functionality of it.
Software Engineer
Sree Informatics
11.2011 - 08.2013
- Developed integration for 93 POS devices, transferring collected data into software based on specified conditions.
- Collaborated on front-end screens and database design, developed core logic, integrated modules, implemented project, and directly engaged with client to resolve project issues.
- Inar profiles private limited is one of the leading exporters of cable trays for power plants within India and some other countries in the world also. We have developed an integrated package for purchase and dispatch departments.
- This is pure banking software; in this project, we are working for a Japanese client. Visakha vanita kranti is a thrift society runs under a trust called SOMNEED – INDIA, which is one of the trusts maintained by Japanese.
Education
Master of Computer Application -
JNTU Kakinada
Kakinada, IndiaSkills
- Microsoft Dynamics 365 and Power Platform
- Power Automate
- CRM customization
- C#NET and JavaScript
- Dynamics CRM SDK
- Azure Functions
- Azure
- jQuery
- Microsoft CRM portals
- Solution architecture
- Pre sales
AI Experience
- Designed and implemented a ROM Estimate Agent by using M365 for pre sales activities
- Currently evaluating architectural approaches and technical feasibility for designing another agent called SOW checker
- Exploring the AI topics like Semantic Search, Vectorization and RAG Approach
Certification
- MB2 – 716 Dynamics CRM Customizations and configurations
- MB2 – 718 Microsoft Dynamics 365 for Customer Services
- PL-600 Microsoft Power platform Solution Architect
- AB-730 AI Business Professional
Timeline
Technology Manager
Accenture
02.2026 - Current
Technical Specialist
HCL Technologies
07.2017 - 01.2026
Senior Systems Analyst
Sonata Software Limited
08.2013 - 06.2017
Software Engineer
Sree Informatics
11.2011 - 08.2013
Master of Computer Application -
JNTU Kakinada