Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VENKATESH PRASAD S

MYSORE

Summary

Results-driven Senior Customer Relationship Executive with proven success in exceeding sales targets and fostering client loyalty. Expertise in upselling strategies and effective communication, leading to significant revenue growth.

Overview

5
5
years of professional experience

Work History

Senior Customer Relationship Executive

Ethos watches
BENGALORE
01.2025 - Current
  • Delivered outstanding sales performance of personal targets.
  • Build and maintain long-term relationships with HNI clients.
  • Provide expert knowledge of luxury watch brands, heritage, and craftsmanship.
  • Execute upselling and cross-selling strategies with complementary products and services.
  • Handle customers' inquiries, concerns, and after-sales services with professionalism.

Senior Retail Sales Executive

Ample Technologies pvt ltd (Imagine)
BENGALORE
09.2023 - 01.2025
  • I worked at Ample Technology from September in the Imagine Exclusive Store in Orion Mall, Brigade Gateway. As a senior retail sales executive in an Apple Premium Partner store.
  • A great work of customer handling, meeting customers with different needs, requirements, and fulfilling them.
  • As per Apple customer service and building a good customer relationship. I achieved the given targets every month from the date of joining, and I received good feedback on the store.
  • Utilizing the opportunity of launching new stores across different locations, from setting them up to ensuring smooth functionality with new manpower. training them with operations and customer handling.

Samsung Experience Consultant

Quess (SAMSUNG INDIA ELECTRONICS PRIVATE LIMITED)
BENGALORE
10.2021 - 09.2023
  • Exceeded monthly sales targets by 20%, resulting in a 15% increase in revenue compared to the previous year.
  • Implemented a new customer loyalty program, leading to a 25% increase in repeat sales.
  • Mentored and trained five new sales team members, improving their product knowledge and sales techniques, resulting in a 30% increase in their individual sales performance.

GMA

Randstad India Pvt Ltd (Royal Enfield)
BENGALORE
01.2021 - 10.2021
  • Developed and executed a comprehensive training program for new sales staff, leading to a 25% increase in their productivity and overall sales performance.
  • Has an achievement of recognized the in charge store in pan India rank 2 and awarded cash price of 50,000/-.

Education

B.com - Business Administration And Management

Vidya Vikas First Grade College(Mysore University)
Mysore
06-2020

12th - Business Management

Sarabhai Vilas Pre University College
Mysore
05-2017

10th - High School Teaching

Geeta Shishu Shikshana Sangha(r)
Mysore
05-2015

Skills

  • Customer relationship management
  • Sales strategy development
  • Market analysis
  • Upselling techniques
  • Product knowledge
  • Client retention strategies
  • Team building
  • Training and mentoring
  • Effective communication
  • Negotiation skills
  • Customer service
  • Time management

Languages

English
First Language
Hindi
Intermediate (B1)
B1
kannada
Advanced (C1)
C1

Timeline

Senior Customer Relationship Executive

Ethos watches
01.2025 - Current

Senior Retail Sales Executive

Ample Technologies pvt ltd (Imagine)
09.2023 - 01.2025

Samsung Experience Consultant

Quess (SAMSUNG INDIA ELECTRONICS PRIVATE LIMITED)
10.2021 - 09.2023

GMA

Randstad India Pvt Ltd (Royal Enfield)
01.2021 - 10.2021

B.com - Business Administration And Management

Vidya Vikas First Grade College(Mysore University)

12th - Business Management

Sarabhai Vilas Pre University College

10th - High School Teaching

Geeta Shishu Shikshana Sangha(r)

Similar Profiles

CREATE PROFILE
VENKATESH PRASAD S