Detail-oriented and highly motivated Production Support and QA Tester with 2.5 years of experience in ensuring seamless software performance and quality. Proficient in identifying, analyzing, and resolving production issues, coupled with extensive hands-on experience in testing. Adept at collaborating with cross-functional teams to enhance system reliability and user satisfaction. Demonstrates strong problem-solving skills, effective communication, and a commitment to continuous improvement.
Project Management
Monitoring and Logging
Customer Support
Training and mentoring
Quality Assurance
Manual Testing