Venu Gopal Bollepalli
Collision Estimating data developer
Amravati
Summary
A team player who can work outside immediate role and responsibilities to contribute to the team effort, with a strong commitment to deliver best quality work output and, to be in a responsible position in an organization that encourages me to enhance my skills and grow along with the organization in a direction that maximizes both the job satisfaction and my career potential.
Overview
7
7
years of professional experience
Work History
Associate Team Lead
CAMP Systems Pvt. Ltd. (MOTOR Information Systems)
6 2019 - Current
- Provide OEM service information for the most common maintenance and repair operation
- Extract data from multiple spare parts catalogues and develop the parts data with graphical images, Model coding and vehicle attributes
- Coordinated training programs for new hires, ensuring seamless integration into the team and reduced ramp-up time.
- Research on the paintable parts and update the labour timings of R&R of body parts along with OEM part pricing.
- Mapping the Parts names of different OEMS with common Taxonomy and Qualifiers
- Cross verify the images developed by parts authors with chapter data and maintain the quality images for parts by guiding the Image management team
- Solving the customer concerns of parts data the cases includes the parts suit for oppropriate models
- Classifying and improving the appropriate 2D drawings, sketches, and charts to illustrate material as required for the provided deliverables
- Performing thorough QC tests at various stages of data analytics from data extractions to deliveries
- Preparing quality content by collecting, analyzing, and summarizing information
- Dealing with the functioning and validating the vehicle components for vehicles with multiple body styles and configurations
- Provide OEM engineering standards for the most common repairs and adjustments
Service Advisor
Mahindra & Mahindra Ltd.
03.2017 - 06.2019
- Duties include greeting customers and helping them determine repairs and relevant costs
- Maintaining up-to-date knowledge of services and contacting customers to update them about the vehicle repair status
- Carrying out regular repairs of tractors and other farm implements
- Determine and recognize tractor issues based on customer description and tractor condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Ensure that automotive work provided to customers meets company quality standards.
Education
B. Tech (Mechanical) -
Intermediate -
Skills
Documentation of test and service reports for a final customer & solved High priority customer concerns through Sales force
Accomplishments
- Conferred with "3 Star Quality Achievement Award" for Optimizing the error rate below 2% by implementing Peer QC.
- Bestowed with "Best Performer of the Quarter – 2021" for outstanding productivity and for obtaining minimal error of below 2%. "Best Performer of the Quarter -2022" for performing final deliveries on time and for solving the customer concerns.
- Awarded as the Best of the year 2023 for an outstanding performance and significant contributions to a company's success.
Timeline
Service Advisor - Mahindra & Mahindra Ltd.
03.2017 - 06.2019
Associate Team Lead - CAMP Systems Pvt. Ltd. (MOTOR Information Systems)
6 2019 - Current
SAVEETHA UNIVERSITY - B. Tech (Mechanical),
SRI CHAITANYA JUNIOR COLLEGE (Board of Intermediate Education) - Intermediate,
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