Venu Gopal Bollepalli
Collision Estimating data developer
Amravati
Summary
A team player who can work outside immediate role and responsibilities to contribute to the team effort, with a strong commitment to deliver best quality work output and, to be in a responsible position in an organization that encourages me to enhance my skills and grow along with the organization in a direction that maximizes both the job satisfaction and my career potential.
Overview
7
7
years of professional experience
Work History
Associate Team Lead
CAMP Systems Pvt. Ltd. (MOTOR Information Systems)
6 2019 - Current
- Provide OEM service information for the most common maintenance and repair operation
- Extract data from multiple spare parts catalogues and develop the parts data with graphical images, Model coding and vehicle attributes
- Coordinated training programs for new hires, ensuring seamless integration into the team and reduced ramp-up time.
- Research on the paintable parts and update the labour timings of R&R of body parts along with OEM part pricing.
- Mapping the Parts names of different OEMS with common Taxonomy and Qualifiers
- Cross verify the images developed by parts authors with chapter data and maintain the quality images for parts by guiding the Image management team
- Solving the customer concerns of parts data the cases includes the parts suit for oppropriate models
- Classifying and improving the appropriate 2D drawings, sketches, and charts to illustrate material as required for the provided deliverables
- Performing thorough QC tests at various stages of data analytics from data extractions to deliveries
- Preparing quality content by collecting, analyzing, and summarizing information
- Dealing with the functioning and validating the vehicle components for vehicles with multiple body styles and configurations
- Provide OEM engineering standards for the most common repairs and adjustments
Service Advisor
Mahindra & Mahindra Ltd.
03.2017 - 06.2019
- Duties include greeting customers and helping them determine repairs and relevant costs
- Maintaining up-to-date knowledge of services and contacting customers to update them about the vehicle repair status
- Carrying out regular repairs of tractors and other farm implements
- Determine and recognize tractor issues based on customer description and tractor condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Ensure that automotive work provided to customers meets company quality standards.
Education
B. Tech (Mechanical) -
Intermediate -
Skills
Documentation of test and service reports for a final customer & solved High priority customer concerns through Sales force
Ability to write procedures based on research results and technical skills
Good at data classifications & data extraction from electronic catalogs
Ability to establish priorities, work independently and proceed with Minimal supervision
Experience in mechanical & service repairs
Reporting the research details regarding the part specifications
Data compilation and analysis
Developed multiple reports and dashboards using Power BI to analyze sales data to derive KPIs and metrics
Trained and mentored team of 15 resource on Collision parts research on multi brand OEMs
Good knowledge on Various vehicle parts applications, functions, removal and installation
OEM service manuals data validations
Accomplishments
- Conferred with "3 Star Quality Achievement Award" for Optimizing the error rate below 2% by implementing Peer QC.
- Bestowed with "Best Performer of the Quarter – 2021" for outstanding productivity and for obtaining minimal error of below 2%. "Best Performer of the Quarter -2022" for performing final deliveries on time and for solving the customer concerns.
- Awarded as the Best of the year 2023 for an outstanding performance and significant contributions to a company's success.
Timeline
Service Advisor - Mahindra & Mahindra Ltd.
03.2017 - 06.2019
Associate Team Lead - CAMP Systems Pvt. Ltd. (MOTOR Information Systems)
6 2019 - Current
SAVEETHA UNIVERSITY - B. Tech (Mechanical),
SRI CHAITANYA JUNIOR COLLEGE (Board of Intermediate Education) - Intermediate,