With over 25 years of hands-on experience in telecom-focused software Engineering, I've led strategic initiatives across system testing and project management. I focus on building strong, collaborative teams and ensuring cross-functional alignment to deliver real, impactful outcomes. My work has spanned global teams and complex programs, always with an eye on driving innovation and aligning efforts with broader business goals.
Overview
26
26
years of professional experience
2005
2005
years of post-secondary education
3
3
Certifications
Work History
Team Manager
Motorola/Nokia
Bangalore
07.2004 - Current
Led the successful delivery of 15 high-complexity software verification projects, managing teams of up to 34 engineers and achieving a 95% on-time delivery rate.
Fostered a high-performing, collaborative team culture, resulting in a low 7% attrition rate and a 28% improvement in team satisfaction.
Oversaw system test operations, owning the pipeline, backlog, team commitments, and delivery efficiency.
Rolled out automation initiatives that cut test cycle times by half and significantly reduced manual efforts.
Identified and addressed process silos, leading to a 17% boost in team productivity.
Maintained clear and consistent communication with stakeholders, effectively presenting project updates, risks, and milestones to ensure alignment and transparency.
Collaborated with DevOps teams to implement CI/CD pipelines integrated with Kubernetes, improving release agility.
Engaged with clients to understand business needs and crafted effective technical solutions in coordination with internal and partner engineering teams.
Worked alongside product and software development teams to drive product improvements and feature evolution.
Built and nurtured strong relationships with internal stakeholders, vendors, and clients to ensure delivery aligned with broader business goals.
Contributed to presales by responding to RFPs and RFIs, including compliance matrix creation for technologies like WiMAX.
Championed diversity and inclusion, achieving a 44% diversity rate within the team — nearly double the Nokia average.
Navigated conflicting stakeholder priorities, helping build consensus and sustained commitment to shared objectives.
Led comprehensive requirement analysis and traceability mapping, ensuring robust test coverage.
Developed detailed test plans and strategies, managed defect life cycles, and ensured high-quality release readiness.
Senior Engineer
Lucent Technologies Ltd
Bangalore
07.2002 - 07.2004
Actively associated with the Asia-Pacific Engineering Team for Lucent Worldwide Services for presales.
Led the successful rollout of CDMA network for TATA and Reliance in Karnataka region.
Upgraded system to new software releases and conducted acceptance test procedures.
Implemented activities for all Base Station Sub Systems infrastructural facilities.
Conducted routine network analysis based on daily network reports and service measurement data.
Assessed and resolved issues related to BSS network and maintained BSS system to ensure network availability.
Partnered with clients to provide tailored recommendations on network design, upgrades, and expansions, ensuring solutions align with business growth and scalability.
Project Engineer
BPL Cellular Ltd
Cochin
08.1999 - 07.2002
Spearheaded cell planning, site survey, and selection, as well as frequency and neighbor relations planning for the GSM network in Kerala.
Executed in-depth analysis of grade of service and performance of network elements, including call success rate, handover success rate, interference, and uplink/downlink measurements.
Involved in Antenna configuration, and preparation of cell specific parameters for handover, power control etc.
Optimized the network using various optimization tools like TEMS and ensured the network performance above the benchmark level.
Analyzed raw statistics collected from OMC-R.
Successfully handled activities including analysis of grade of service and checking the performance of each network element, call success rate, handover success rate, interference, and uplink/downlink measurements.
Education
M S - Software Engineering
Birla Institute of Technology & Science
Pilani
02.2002
B.Tech - Electronics and Communication
Mahatma Gandhi University
Kerala
08.1995 - 06.1999
Skills
Strategic Team Leadership and People Development
Program and Release Management Excellence
Leading Global Teams
Strong Stakeholder Engagement and Alignment
Customer-Centric Mindset and Delivery Focus
End-to-End System Validation and Quality Assurance focused on cloud technologies
Scalable Test Automation Frameworks
Agile, Scrum, and Waterfall Execution Expertise
Data-Driven Insights and Decision Making
Risk Identification, Assessment, and Mitigation
Effective Cross-Team Collaboration
Continuous Improvement through Metrics and KPIs
Certification
Cisco Certified Network Associate
Accomplishments
Oversaw final-stage software testing for deployment to 29 of the world's top 30 service providers and leading global enterprises.
Directed system verification for solutions used by over 800 million subscribers across India.
Delivered software that executed 200,000 automated parameter changes during the 2024 Hajj in Saudi Arabia, ensuring seamless multi-layer mobility across 2G, 3G, 4G, and 5G networks.
Held accountability for final gate delivery of network management software meeting 99.99% availability standards.
Led system verification for key product areas including Small Cells, SON, NMS, UTF, DCAP, and IMS, ensuring quality, compliance, and readiness for deployment.
Deployment of CDMA network in India for TATA and Reliance.
Deployment of WiMAX network in Bahrain for MenaTel.
Technical Presales and PoC for WiMAX.
VoIP Feature delivery for Atheeb Telecom Saudi Arabia
Delivered software solutions that reduced alarm noise by 70%, easing operational workloads for customers.