VENUGOPAL P
Dy.Manager Service-HEMM Mechanical Maintenance
Hyderabad
Summary
Mechanical maintenance professional with over 20 years of experience in equipment maintenance and product support, expert in leading technical teams and improving operational efficiency. My key achievements include spearheading an operational improvement project that significantly reduced costs and enhanced efficiency. Seeking a HEMM Maintenance Manager position at a distinguished company, where I bring my extensive maintenance and product support skills to support your mission of delivering exceptional service and reliability to clients.
Overview
25
25
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Deputy Manager Service-Retail & KeyAccounts
Ramanand Power Systems Pvt.Ltd
07.2024 - Current
- Company Overview: A company specializing in heavy machinery and equipment sales and service
- Leading a team of technicians and engineers responsible for the maintenance, repair, and overhaul of Volvo G SDLG HEMM equipment, e.g., excavators, loaders and road machines
- Develop and implement preventive maintenance schedules for all HEMM equipment, ensuring optimal performance and minimizing downtime
- Drive continuous improvement initiatives, identifying areas for process optimization and implementing cost-saving measures
- Maintain detailed records of equipment history, repair logs, and maintenance activities
- Ensure compliance with safety regulations, conducting regular safety audits and ensuring all team members adhere to industry standards
- Manage the procurement and inventory of spare parts, reducing excess inventory costs and improving equipment availability
- Monitor and report on key performance indicators (KPIs), including equipment uptime, maintenance costs, and productivity improvements
- A company specializing in heavy machinery and equipment sales and service
Assistant Manager
Thriveni Earth Movers Pvt. Ltd
11.2021 - 06.2024
- Company Overview: A company specializing in mining and earth moving equipment services
- Delivering complete product support for Heavy Earth Moving Machinery at the Iron Ore Mining Project site
- Managing and leading a team of skilled personnel and workshops
- Monitoring machine performance and implementing proactive maintenance strategies
- Planning and coordinating the procurement and inventory management of parts
- Conducting thorough audits and inspections while maintaining safety and quality standards
- Cultivating strong relationships with mining teams, departments, and OEMs
- Reporting on operational status and performance metrics
- Implementing maintenance operations schedules and evaluating preventive/predictive maintenance
- Conducting daily PIT meetings and monitoring overall project operations
- A company specializing in mining and earth moving equipment services
Dealer Sales Manager
Sri Dhanalafishmi Auto Agencies Pvt. Ltd
02.2020 - 08.2020
- Company Overview: An auto dealership providing a range of vehicles and services
- Delivered comprehensive product information to customers to drive sales
- Proactively approached potential customers to understand needs and present solutions
- Built and maintained strong customer relationships generating sales leads
- Coordinated with financiers for loan approvals and payment processing
- Managed a team of sales executives, setting targets and providing guidance
- Conducted vehicle demonstrations to increase customer interest
- An auto dealership providing a range of vehicles and services
Service Manager- Product Support
MGB Motor and Auto Agencies Pvt. Ltd
10.2018 - 12.2019
- Company Overview: A company specializing in heavy machinery and equipment sales and service
- Provided product support for heavy machinery segments at FMC sites
- Oversaw procurement of spares to ensure machine availability
- Monitored machine performance and implemented maintenance strategies
- Conducted troubleshooting and audits for compliance with safety standards
- Maintained strong relationships with corporate customers
- A company specializing in heavy machinery and equipment sales and service
Assistant Manager Customer Support
Gmmco Limited
07.2009 - 09.2018
- Company Overview: A leading provider of heavy machinery and construction equipment services
- Provided product support for Caterpillar products, attending to breakdowns
- Conducted repairs and maintenance on heavy earth-moving equipment
- Managed service departments while maintaining corporate safety standards
- Performed mechanical troubleshooting and structural failure analysis
- Maintained customer accounts and service documentation
- A leading provider of heavy machinery and construction equipment services
Service Engineer
C.L. Engineering Equipment (P) Ltd
02.2005 - 07.2009
- Company Overview: An engineering company providing heavy machinery repair services
- Specialized in hydraulic troubleshooting and repairs for excavators and backhoe loaders
- An engineering company providing heavy machinery repair services
CAD Engineer
R M S I Ltd
04.2004 - 01.2005
- Company Overview: A technology company specializing in engineering solutions
- Worked on various engineering projects as a CAD Engineer
- A technology company specializing in engineering solutions
Trainee Apprentice
Bharat Electronics Limited
03.2003 - 03.2004
- Company Overview: A leading Indian state-owned aerospace and defense company
- Served as a Trainee Apprentice focusing on electronics
- A leading Indian state-owned aerospace and defense company
Service Engineer
Sri Shanfiar Automotive
03.2002 - 02.2003
- Company Overview: An automotive engineering service provider
- Provided engineering support as a Service Engineer
- An automotive engineering service provider
Service Manager
Adarsha Tractors
09.2000 - 02.2002
- Company Overview: A company specializing in tractor sales and service
- A company specializing in tractor sales and service
- Managed service operations and customer relationships
Education
Diploma - Mechanical Engineering
Govt. Polytechnic College
01.2000 - 12.2000
Skills
Team Leadership
Ability to lead teams effectively, promoting collaboration and productivity
Collaborate with senior management to align maintenance operations with overall business objectives and project timelines
Marketing tactics
Customer service and satisfaction
Vendor relationship management
Product and service sales
Scheduling and planning
Workplace safety compliance
Retail operations management
Employee scheduling
Contract management
Retail operations
Negotiation
Business development
Team motivation
Customer relationship management (CRM)
Time management
Customer relations
Adaptability and flexibility
Team leadership
Problem-solving
Process and procedure development
Cost analysis and savings
Performance improvements
Task delegation
Decision-making
Team building
Promotional planning
Strategic thinking
Teamwork and collaboration
Timeline
Deputy Manager Service-Retail & KeyAccounts
Ramanand Power Systems Pvt.Ltd
07.2024 - Current
Assistant Manager
Thriveni Earth Movers Pvt. Ltd
11.2021 - 06.2024
Dealer Sales Manager
Sri Dhanalafishmi Auto Agencies Pvt. Ltd
02.2020 - 08.2020
Service Manager- Product Support
MGB Motor and Auto Agencies Pvt. Ltd
10.2018 - 12.2019
Assistant Manager Customer Support
Gmmco Limited
07.2009 - 09.2018
Service Engineer
C.L. Engineering Equipment (P) Ltd
02.2005 - 07.2009
CAD Engineer
R M S I Ltd
04.2004 - 01.2005
Trainee Apprentice
Bharat Electronics Limited
03.2003 - 03.2004
Service Engineer
Sri Shanfiar Automotive
03.2002 - 02.2003
Service Manager
Adarsha Tractors
09.2000 - 02.2002
Diploma - Mechanical Engineering
Govt. Polytechnic College
01.2000 - 12.2000