Venugopal Reddy Samala
Senior Process Expert
Hyderabad,Telangana
Summary
Versatile Senior Process Expert with advanced knowledge of financial, business development and operational areas. Steps into new areas with adaptable approach. Passionate and problem-solver with 13 years of experience in Commercial Real Estate (CRE).
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Process Expert
Berkadia Services India Private Limited
Hyderabad, Telangana
02.2022 - Current
- Streamlined processes by identifying inefficiencies and implementing improvements, leading to increased productivity.
- Developed custom PowerApps and SharePoint workflows for various departments.
- Implemented process optimization strategies for enhanced operational efficiency and cost savings.
- Conducted thorough analysis of existing procedures, pinpointing areas for improvement and redesigning processes accordingly.
- Coached team members on effective process management techniques, fostering a culture of continuous improvement within the organization.
- Evaluated key metrics and conducted regular audits to ensure adherence to established standards and guidelines.
- Leveraged data-driven insights to optimize existing processes, enhancing overall operational efficiency.
- Mitigated risk by conducting root cause analysis on recurring issues, implementing preventive measures to avoid future occurrences.
- Collaborated closely with IT teams to automate manual tasks, reducing human error and streamlining workflows.
- Established a robust quality control system that ensured consistent delivery of high-quality products/services while minimizing defects.
- Facilitated training sessions on new processes/tools for team members, promoting widespread understanding and adoption.
- Produced detailed and relevant reports for use in making business decisions.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Learning and Development Analyst
Berkadia Services India Private Limited
08.2016 - 02.2022
- Enhanced employee learning experiences by designing and implementing interactive training materials.
- Streamlined onboarding process for new hires, reducing time to full productivity.
- Developed engaging e-learning courses with multimedia components for remote staff training.
- Identified skill gaps in employees, resulting in targeted and effective training programs.
- Evaluated the success of training initiatives through meaningful metrics and data analysis.
- Collaborated with cross-functional teams to ensure alignment of learning goals with organizational objectives.
- Conducted regular needs assessments to identify areas for improvement in company-wide training programs.
- Maintained accurate records of employee participation in trainings, certifications, and other professional development activities.
- Managed vendor relationships to source relevant course materials and external trainers when needed, ensuring high-quality content delivery at competitive prices.
- Point of contact for Learning Management System (LMS- Saba) on Administrative, training credits, tracking of completion reports and in creating / editing courses.
Senior Analyst
Berkadia Services India Private Limited
10.2010 - 07.2016
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Monitored compliance and filing requirements in conjunction with staff and management.
- Validated results and performed quality assurance to assess accuracy of data.
- Cultivated relationships with industry leaders and within company to share tips and information.
- Generated ad-hoc reports to evaluate specific business requirements.
- Collaborated with stakeholders to identify business needs and data sources.
- Provided technical support for troubleshooting analytics and reporting issues.
Education
MBA - Finance And Marketing
ICFAI University
NelloreCommerce
Osmania University
HyderabadSkills
- PowerApps
- SharePoint user interface
- Process Mapping
- Risk Assessment
- Customer Experience
- Quality Assurance
- Resource Allocation
- Team Building
- Financial Analysis
- Vendor Management
- Training and Development
- Data Analysis
- Data Collection
Accomplishments
- Collaborated with team of six in the implementation of Learning Management System.
- Nominated employee of the year for support functions in 2017.
- Consistently achieved 98.7% quality through effective trainings.
- Onsite visit to Ambler head office for project migration and training in 2018.
Certification
- Certified Mortgage Servicer- Advance Level by Mortgage Banker Association (USA).
- SQL from OneIndia.
- PowerApps by Udemy.
- SharePoint from LinkedIn learning
Swimming and Stock Trading
- Swimming is a great workout because you need to move your whole body against the resistance of the water.
- Investment in stocks because potential return compared to alternatives such as bank deposit, gold, and Treasury bonds. Basically to protect my wealth from inflation.
Additional Information
- Out of passion I started my career from a well know stock broking house and shifted to Banking and Insurance learned about the industry models.
- When I learned about Commercial Real Estate industry it attracted my interest and year on year worked across with all the processes enhanced, up skilled with new technologies like PowerApps, SharePoint and continued to contribute my share for the mutual development.
- I am always known as a trouble shooter. I believe in learning, retaining knowledge and I enjoy sharing it to my fellow colleagues.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Timeline
Senior Process Expert
Berkadia Services India Private Limited
02.2022 - Current
Learning and Development Analyst
Berkadia Services India Private Limited
08.2016 - 02.2022
Senior Analyst
Berkadia Services India Private Limited
10.2010 - 07.2016
MBA - Finance And Marketing
ICFAI University
Commerce
Osmania University
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