Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
VETRIVEL PRABHAKARAN

VETRIVEL PRABHAKARAN

Chennai

Summary

Dynamic and motivated Customer Quality Engineer with hands-on experience in ensuring superior product quality and customer satisfaction. Proficient in implementing quality assurance processes and utilizing methodologies like 8D for efficient root cause analysis. A quick learner with a solid grasp of quality metrics monitoring and continuous improvement practices. Effective at collaborating with cross-functional teams to address quality challenges and committed to delivering excellence in customer service. Seeking to leverage my early career experience to contribute to a forwardthinking organization's quality objectives.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Junior Engineer

Highly Marelli Motherson Thermal Solutions Private Limited
05.2026 - Current

– In-Process Quality

Product - BLDC Motor , Evaporator, Heater (HVAC) ,

  • Conducted in-process quality inspections for evaporator and heater manufacturing lines.
  • Conduct line inspections to ensure products meet customer specifications and quality standards.
  • Carry out process audits to verify compliance with standard operating procedures (SOPs) and quality requirements.
  • Identify defects, analyze quality issues, and support corrective and preventive actions (CAPA).
  • Coordinate with production teams to improve process capability and reduce rejection rates.
  • Ensure adherence to quality management systems, safety standards, and continuous improvement initiatives.

Quality Inspector (Contract) – BLDC Project
Highly Marelli Motherson Thermal Solutions Pvt. Ltd. | Jun 2025 – May 2026

Neem Trainee

Bosch Automotive Electronics India Private Limited
06.2022 - 06.2025
  • Handling Customer complaints 0 Km and warranty claims .

Customers OEM

KIA , Hyundai - WLM Project

TATA , Mahindra - Coolant Pump Project .

  • BOSCH Plant to Plant child Part Quality Issues Handling - InHub Project .
  • Debits Handling in Traded Business .
  • Customer Relations - Managed relationships with key clients, addressing quality concerns promptly.
  • Problem Solving - Used 8D methodology for root cause analysis, reducing customer complaints.

• Metrics Monitoring (IQIS): Established key performance indicators with IQIS for ongoing quality assessments and their final reports closure. • Quality Assurance: Developed processes exceeding industry standards for product quality. • Continuous Improvement: Proactively improved product quality, enhancing customer satisfaction. • Responsible for product auditing. • Responsible for auditing the standards (Work instruction, visual inspection standard etc) displayed & used in production . • Responsible for creating quality alerts and stop signs . • Responsible for tracking and updating daily inspection activities. • Experience in handling manpower for QMM. • Worked with other departments for problem solving and quality improvement.

Quality Line Inspector

Srivaari Enterprises
01.2019 - 03.2022

Customer: Faiveley Transport, Engine Factory Avadi

  • Performed in-process and final line inspections to ensure product quality and compliance with customer specifications.
  • Conducted line audits and process audits to verify adherence to quality standards and manufacturing procedures.
  • Identified quality issues, documented non-conformities, and supported corrective and preventive actions (CAPA).
  • Participated in 8D problem-solving activities, including root cause analysis and implementation of corrective actions.
  • Coordinated with production and quality teams to resolve defects and improve process performance.
  • Maintained inspection records, audit reports, and quality documentation in accordance with customer requirements.
  • Ensured compliance with quality management systems, safety standards, and continuous improvement initiatives.

Product - Engine Case Upper , Lower , Camshaft , Exhaust Manifold .

Assistant DMA Engineer

L&T Project
08.2014 - 04.2017
  • Worked on BWSSB water pipeline construction and rehabilitation projects.
  • Executed new water pipeline layout and alignment as per project drawings and specifications.
  • Supervised replacement of old and damaged water pipelines to improve distribution efficiency.
  • Coordinated pipeline leak detection and rectification activities to minimize water loss.
  • Managed installation and commissioning of District Metering (DM) systems for water network monitoring.
  • Monitored site execution, ensuring compliance with quality, safety, and project standards.
  • Coordinated with project engineers, subcontractors, and BWSSB officials for timely project completion.
  • Prepared site reports, monitored work progress, and ensured adherence to construction schedules.

Education

Mechanical Engineering (B.E)

Parisutham Institute of Technology And Science
Thanjavur, Tamilnadu .
06-2014

Skills

  • Problem solving 8D methodology
  • SAP
  • Data analysis IQIS
  • Power BI
  • MS office
  • MS excel
  • MS word
  • Readiness to travel to the customer end
  • Good communication skill
  • Ability to lead and execute the new mission
  • Good presentation skill
  • Knowledge in FMEA and Control plan
  • PPAP coordination with customers
  • Knowledge in problem solving
  • Knowledge in field and 0 KM complaint investigations
  • Knowledge in concession with risk assessments
  • Performing product and process audits
  • Tracking sheets maintained for all tasks
  • Complaint management regarding field and 0 km
  • Q Reporting on quality KPI's
  • Knowledge in process and product audits
  • Reports making
  • Root cause analysis
  • Debits handling for the plant-to-plant business
  • ECN interaction with customers

Certification

ISO 9001:2015, Quality management systems

Languages

  • Tamil
  • English
  • Kannada
  • Hindi

Timeline

Junior Engineer

Highly Marelli Motherson Thermal Solutions Private Limited
05.2026 - Current

Neem Trainee

Bosch Automotive Electronics India Private Limited
06.2022 - 06.2025

Quality Line Inspector

Srivaari Enterprises
01.2019 - 03.2022

Assistant DMA Engineer

L&T Project
08.2014 - 04.2017

Mechanical Engineering (B.E)

Parisutham Institute of Technology And Science
VETRIVEL PRABHAKARAN