Vibha Bhatia

Below mentioned the roles & responsibilities:

• My work includes extensive backend operations only.
• All Administrative duties.
• Maintaining and updating company’s data/sheets (stock, courier, payments, final records data). Worked on excel/google sheets.
• Backend operations/coordination/client servicing, strong follow-up (by calls/emails), event management, Business Development and Coordination with clients.
• Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences.
• Managing Information System.
• Coordinate with all departments of organization in fulfilling their administrative requirements.
• Sole Handled Company’s hundred’s of record events successfully.
• Worked on company’s yearly book from year 2013 till date.
• End to end customer support
• Team Management
• Data Management
• Well executed work on the publishing of yearly edition and monthly magazine of India Book of Records
• Coordinated and supervised activities of team members to consistently meet customers’ needs.
• Organized and worked on more than 500 national and international record events for army, government, NGO's, individuals, communities, corporates and others.
• Self handled leading corporate record events of TVS Motor Company, Zydus Healthcare, Hero Motocorp, DB Corp Limited, Maruti, Autocar India, EVO India, Llyod Healthcare, HDFC Bank, ITC Ashirwad Atta, Larsen & Toubro and so on.
• Communicated with management to develop strategic operation goals.

• Filled vacancies with top candidates by developing targeted recruitment strategies, vetting applicants and onboarding new employees.
• Identified effective recruiting strategies to deliver qualified candidates for hiring consideration.
• Supported efforts to recruit and hire staff, including posting advertisements, pre-screening and interviewing applicants, completing reference checks, and orienting new employees.
• Managed recruitment by posting positions, sourcing, interviewing, and extending offers.

• Trained on recruitment process from start to end.
• Searching on recruitment leading portals (naukri & monster) to screen most suitable and compatible candidate.