Vibhash kumar
Banking
Bangalore
Summary
To pursue a professional career in an organization wherein I can constantly grow within the organization. Also acquire specific skills at each level according to the changing world with innovative ideas and give my best efforts to work for overall stability and prosperity of the organization.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Service Delivery Manager
RBL Bank
04.2022 - Current
- Maintained proper staffing levels to guarantee timely and accurate deliveries.
- Locker handling
- Account opening
- Cash handling
- Key handling
- Facilitated completion of deliveries and verified documentation.
- Performed monthly compliance checks.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendation.
Deputy Manager, Deputy branch manager
ICICI BANK
04.2017 - 04.2022
- Operations and compliance
- KYC (Know Your Customer)
- Performing “rush” background investigations as needed for expediting account opening, unusual transactions, foreign remittances etc
- Performing data quality review of Workstation KYCs for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal, bank and audit requirements
- Hands on excel, word and report generation
- Ensuring that all Customer requests are completed timely by adhering to procedures and guidelines
- Ensuring in performing due diligence of all required processing steps and check parameters defined in the process
- Ensuring all exceptions or deviations are escalated to management on timely basis
- Meet all the Productivity and Accuracy targets defined for the process
- Following all the Audit/Compliance policies applicable to process
- Flexibility towards business requirement and assisting co-workers
- Adapt quickly and effectively to procedural changes
- Ability to work effectively in a multi-task, high volume and evolving environment.
Education
Post Graduate Diploma - Banking (PGDB
ICICI Manipal Academy of
Banking
08.2016 - 04.2017
Bachelor of Technology - undefined
08.2011 - 05.2015
ME - undefined
Sharda University
Skills
Operation, KYC, Prospecting & building valued relationships with clientsundefined
Additional Information
- A4/98 , Cashier Layout , 1st cross BTM 1ST Stage , Bengaluru (560029)
Timeline
Service Delivery Manager
RBL Bank
04.2022 - Current
Deputy Manager, Deputy branch manager
ICICI BANK
04.2017 - 04.2022
Post Graduate Diploma - Banking (PGDB
ICICI Manipal Academy of
Banking
08.2016 - 04.2017
Bachelor of Technology - undefined
08.2011 - 05.2015
ME - undefined
Sharda University
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