Summary
Overview
Work History
Education
Skills
Languages
Projects
Training
Additional Information
Timeline
Generic

Gireesh Seepana

Srikakulam

Summary

Motivated service delivery manager with few years of experience recommending business improvements that result in opportunities. An expert in promoting efficiency methods that provide cost savings. Ready for a new position where attention to detail and a wide knowledge of technology can be utilized and Growth in organisation and Learn the skills and opportunities to improve Organisation.

Overview

10
10
years of professional experience

Work History

SERVICE DELIVERY MANAGER

indusind bank
Visakhapatnam
10.2023 - Current
  • Looking after client service at the branch lobby and complaints Checking KYC documents on new client Account opening forms
  • Onboarding of new acquired clients through welcome call and audit
  • Managing TAT for all service & operational transactions

Deputy Manager(PERSONAL BANKER)

HDFC Bank Ltd
Cheepurupalli
12.2022 - 10.2023
  • Acquisition of new Preferred customers(Acquiring, Enhancing, Deepening and Retention)
  • Portfolio Management
  • Customer Services and Operations in all Branch Banking
  • Back up custodian
  • Planning and Organizing Skills
  • KYC, AML, Risk Management.

Internshala Student Partner

Internshala Trainings
Virtual
09.2020 - 11.2020
  • Trainee

Trainee

HSL
Vishakhapatnam
05.2017 - 06.2017
  • Internship

Trainee

APEPDCL
Srikakulam
07.2014 - 11.2015
  • Internship

Education

Diploma, Post Graduate Diploma In Sales And Relationship Banking - Sales And Relationship Banking

HDFC BANK
01.2022

Bachelor of Technology (B.Tech), Electrical and Electronics Engineering - Electrical and Electronics Engineering

Aditya Institute Of Technology And Management
01.2018

Diploma, Electrical and Electronics Engineering - Electrical and Electronics Engineering

GMR Institute of Technology
01.2015

Secondary (X) - AP SSC board

Bhashyam Public School
01.2012

Skills

  • Service Delivery Management
  • Complaint Handling
  • KYC Documents
  • Onboarding
  • Audit
  • TAT Management
  • Portfolio Management
  • Customer Services
  • Planning and Organizing
  • Risk Management
  • AML KYC Procedures
  • ALL Branch Banking Operations and Back up operations Manager
  • Cash Handling
  • Customer Due Diligence
  • AML
  • SRS
  • MS Office
  • MATLAB
  • Computer Networking

Languages

English
Advanced
C1
Telugu
Proficient
C2
Hindi
Intermediate
B1

Projects

AUTOMATIC HOME SECURITY SYSTEM, Jul 2017, Mar 2018 AUTOMATIC SUN SOLAR TRACKING, Nov 2014, Apr 2015

Training

  • Anti-Money Laundering Concepts: AML, KYC And Compliance, udemy, Online, Feb 2023, Present
  • Future Banker, HDFC Bank Ltd, Srikakulam, Oct 2021, Oct 2022
  • MS Office, EMMANUEL COMPUTER EDUCATION, Srikakulam, Jul 2019, Sep 2019
  • PGDCA, Comtech Computers, Srikakulam, Jan 2019, Jan 2020

Additional Information

I have interest to learn new things that makes to do smart work., I have positive attitude., I have good communication skills in English., I have Completed as a campus ambassador program Internshala Student Partner (ISP) 19 for 3 months., I have completed PGDCA for 1 year., I have completed Training as a Future Banker in 6 Months in Manipal Academy and 6 Months OJT in HDFC Bank Ltd., I have completed 1-NISM MF V-A and Depository 2-IRDA 3-KYC and AML (Alison online)., Full knowledge (as a part of job) CASH Counter, Large cash transactions, Welcome calling, Delivery Management systems, Branch journal reports, Escalations to team, CRM and document verification for accounts and transaction monitoring and risk Management.

Timeline

SERVICE DELIVERY MANAGER

indusind bank
10.2023 - Current

Deputy Manager(PERSONAL BANKER)

HDFC Bank Ltd
12.2022 - 10.2023

Internshala Student Partner

Internshala Trainings
09.2020 - 11.2020

Trainee

HSL
05.2017 - 06.2017

Trainee

APEPDCL
07.2014 - 11.2015

Diploma, Post Graduate Diploma In Sales And Relationship Banking - Sales And Relationship Banking

HDFC BANK

Bachelor of Technology (B.Tech), Electrical and Electronics Engineering - Electrical and Electronics Engineering

Aditya Institute Of Technology And Management

Diploma, Electrical and Electronics Engineering - Electrical and Electronics Engineering

GMR Institute of Technology

Secondary (X) - AP SSC board

Bhashyam Public School
Gireesh Seepana