Vibhav Shukla
Full Stack Human Resources
Noida
Summary
- Organized and dependable HR professional with 13 years of experience managing multiple priorities with a positive attitude, delivering results across SaaS startups, IT services, and mid-sized global product organizations.
- Excelled in dynamic environments ranging from fast-paced, process-agnostic startups to highly structured, process-driven service-based enterprises, adapting strategies to meet evolving business needs.
- Served in multifaceted roles as Practice Lead, individual contributor, and team manager, blending deep expertise in end-to-end recruitment with strong focus (75%) on HR operations, onboarding, offboarding, compliance, and process optimization.
- Brought unique cross-industry perspective from SaaS-based startups to global services and product companies, driving talent acquisition, team building, and operational efficiency in high-growth and mature settings.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Lead Human Resources - Shared Services
5X Data Pvt Limited
07.2024 - Current
- Managed end-to-end recruitment and HR operations for a fast-growing startup as part of a lean two-person HR team, supporting talent acquisition across engineering, product, marketing, and leadership roles while ensuring seamless employee lifecycle processes.
- Designed, maintained, and continuously improved standardized onboarding and offboarding checklists in Coda, driving efficient HR database management, org chart updates, tool access provisioning, and compliance tracking (including Vanta documentation) for 50+ hires and departures.
- Conducted salary benchmarking, market mapping, and background verification processes to inform competitive offer decisions and ensure high-quality hires aligned with company growth objectives.
- Planned and coordinated company-wide employee offsites (including international cruises for approximately 50 participants), handling logistics, visa requirements, travel arrangements, and vendor coordination to foster team engagement and culture.
- Automated repetitive HR workflows using Zapier for operations activities like BGC, Intro period CheckIns, reducing manual administrative time, and improving process accuracy.
- Single point of contacts for Partnership onboarding, contract drafting for review and agreement coordination.
- Roles worked on: Data Engineer, Data Scientists, Director of Technology, Testing, Chief of Staff, Director Customer Success, DIrector Marketing, Front End, Technical Architect etc.
Manager – Talent Acquisition
Naviga Global
05.2023 - 02.2024
- Reported directly to the CHRO while driving end-to-end recruitment initiatives for the India Center of Excellence, building a high-performing team and strategy from the ground up in a fast-paced environment.
- Led and managed a team of three recruiters as Practice Lead, while remaining hands-on in sourcing, screening, and closing critical roles across technical and product functions as needed.
- Developed and implemented a streamlined, data-driven, end-to-end talent acquisition strategy in collaboration with business stakeholders, recruitment team, and HR operations to meet aggressive headcount goals.
- Partnered closely with Business Unit heads and senior leadership to deeply understand role requirements, craft strategic hiring plans, and align talent acquisition with organizational priorities.
- Conducted weekly status reviews with the India Managing Director, CHRO, and hiring managers to provide pipeline updates, highlight progress, address challenges, and ensure alignment on hiring priorities.
- Designed and executed multi-channel sourcing strategies leveraging job boards, LinkedIn, social media, professional networks, employee referrals, and direct applications to build diverse, high-quality candidate pipelines.
- Owned recruitment metrics and reporting, creating and maintaining daily, weekly, and monthly dashboards to measure strategy effectiveness and sharing actionable insights with executive leadership globally.
- Served as the primary escalation point for recruitment-related matters and oversaw comprehensive data management across the talent acquisition lifecycle.
- Successfully hired for diverse technical and product roles including .NET Developer, Royalties Specialist, Networking Engineer, IT Infrastructure, Business Analyst, Product Owner, Product Manager, DevOps Engineer, Project Manager, QA/Testing, Front-End Developer, and Data Engineer.
Employee Recruiter
Salesforce
09.2021 - 03.2023
- Served as a dedicated recruiter for the Customer Success Group (CSG) at Salesforce India, managing high-volume hiring for the organization's largest recruitment vertical focused on Level 4 and Level 5 technical development and support roles.
- Recruited and placed top talent with specialized expertise in SFDC Admin, Support Engineer, Senior Support Engineer, Tableau, Technical Consultant, Senior Technical Consultant, and Manager Technical Support positions.
- Led end-to-end recruitment across entry-level to leadership roles spanning Sales, Service, Marketing, Industry Cloud, Commerce Cloud, Tableau Support, Datorama, and Industries Cloud, covering both support and development requirements.
- Collaborated closely with stakeholders to provide regular updates on hiring progress, address challenges proactively, and recommend strategic courses of action to meet project and business needs.
- Successfully hired for key technical roles including Salesforce Developer, Salesforce Admin, and Technical Consultant (Salesforce), building high-performing teams in a competitive talent market.
Associate Team Lead
TELUS International India
09.2016 - 09.2021
- Drove end-to-end recruitment for a wide range of technical, functional, and administrative roles, managing both allocated customer requirements and ad-hoc critical requests from multiple business units to meet urgent hiring needs.
- Served as Single Point of Contact (SPOC) for comprehensive talent acquisition initiatives, partnering with project and business unit leads to provide expert consulting on requirement gathering, manpower planning, sourcing strategies, candidate assessments, interview coordination, offer management, background verification, and seamless onboarding.
- Contributed to talent acquisition branding efforts across social media platforms and internal channels, enhancing employer visibility and streamlining the hiring process to attract high-quality candidates.
- Owned preparation and updates of RAG (Red-Amber-Green) status reports while leading weekly review meetings with business unit leads and customers to track progress, address bottlenecks, and align on hiring priorities.
- Successfully recruited for diverse technical and functional roles spanning DevOps, Full Stack Development, Backend Java, .NET, Testing/QA, Database Administration, Business Consulting, Data Engineering, Data Science, GoLang, Erlang, Networking, Product Management, and Technical Architecture.
Associate – Hiring
Sapient Consulting
04.2014 - 04.2016
- Sourced and recruited high-caliber talent across seniority levels from Senior Associate to Director in capital markets and investment banking, leveraging conventional channels to support requirements in both US and India geographies.
- Conducted weekly engagements with hiring managers to provide detailed updates on open requirements, candidate progression, pipeline status, and proactive recommendations to accelerate fulfillment.
- Utilized diverse sourcing tools and strategies, including LinkedIn Recruiter, Naukri.com, employee referrals, and targeted headhunting, to build robust candidate pipelines in competitive financial services markets.
- Developed tailored hiring strategies for allocated client requirements, incorporating company guidelines, business POC inputs, and market intelligence to ensure alignment with organizational objectives and timelines.
- Successfully hired for specialized technical and leadership roles including Java Developer, .NET Developer, Testing/QA, Business Consulting, and Manager - Technology within capital markets and investment banking domains.
IT Recruitment Executive
eTeam
04.2013 - 12.2013
- Orchestrated IT technical recruitment.
- Worked on job boards like Dice and Job Diva as well as vendor Integrations for C2C hiring.
Education
PGDM - Human Resources Management and Services
Narsee Monjee Institute of Management Studies (NMIMS)
Navi Mumbai01.2020
Bachelor - Electronics and Communications Engineering
GBTU
01.2011
Skills
End to End Recruitment
Recruitment Strategies
Workflow Automation
Background Verification
Employee Onboarding and Exit
Human Resources Operations
Data Management
Diversity Recruitment
Team Management
Stakeholder Management
Recruitment Data Management
Vendor Management
Recruitment Policies & Procedures
Employee Data Management
Candidate Screening
Leadership Collaboration
Certification
Hirist Tech Recruitment Certification
Awards
“Extra Mile Award” for Outstanding Contribution in Q2 2015, “Ace Award” for Outstanding Contribution, “Pat on the Back Award”
Timeline
Lead Human Resources - Shared Services
5X Data Pvt Limited
07.2024 - Current
Manager – Talent Acquisition
Naviga Global
05.2023 - 02.2024
Employee Recruiter
Salesforce
09.2021 - 03.2023
Associate Team Lead
TELUS International India
09.2016 - 09.2021
Associate – Hiring
Sapient Consulting
04.2014 - 04.2016
IT Recruitment Executive
eTeam
04.2013 - 12.2013
Bachelor - Electronics and Communications Engineering
GBTU
PGDM - Human Resources Management and Services
Narsee Monjee Institute of Management Studies (NMIMS)