Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Vibhor Bansal

Solution Advisor - IT Sales
Anoopshahr,Uttar Pradesh

Summary

Effective and forward-thinking, bringing forth valuable industry experience, and the skills to achieve real results. Adept in developing key relationships with clients and strategic partners. Committed to working to ensure the organization continually moves in the right direction. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

11
11
years of post-secondary education
1
1
year of professional experience

Work History

Solution Advisor

Servetel Communication Pvt Ltd
Gurugram , Haryana
2020.10 - Current
  • Responsible for handling Enterprise Clients.
  • Responsible for meeting clients in person.
  • Responsible for mentoring of new employees.

Sales Engineer

Servetel Communications Pvt Ltd
Gurugram , Haryana
2019.06 - 2020.10
  • Responsible for end to end sales.
  • Responsible for building a relationship with the New Corporate Accounts and ensure them about the service and end solutions.
  • Ensure customer issues are acknowledged and resolved in a timely manner.
  • Provide Sales, Technical, and Administrative support to the prospective as well as existing clients.
  • Resolve customer complaints regarding sales and service.
  • Responsible for on-boarding the maximum numbers of clients, each month for the company.
  • Time to time follow-ups with clients/active accounts.
  • Negotiate the contract period and cost to close in favor of the organization.
  • To ensure product delivery and operational activities effectively and efficiently by ensuring smooth coordination among departments and by reducing futile process delays.

Education

Bachelors of Technology - Computer Science And Technology

Jaypee University
Anoopshahr
2015.07 - 2019.05

Senior Secondary Education (12th) - Non- Medical

M.C.M DAV College
Kangra, Himachal Pradesh.
2014.06 - 2020.04

Higher Education (10th) - Sciences

Jaypee Vidya Mandir
Anoopshahr, Uttar Pradesh
2011.05 - 2012.04

Skills

    Negotiation

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Timeline

Solution Advisor

Servetel Communication Pvt Ltd
2020.10 - Current

Sales Engineer

Servetel Communications Pvt Ltd
2019.06 - 2020.10

Bachelors of Technology - Computer Science And Technology

Jaypee University
2015.07 - 2019.05

Senior Secondary Education (12th) - Non- Medical

M.C.M DAV College
2014.06 - 2020.04

Higher Education (10th) - Sciences

Jaypee Vidya Mandir
2011.05 - 2012.04
Vibhor BansalSolution Advisor - IT Sales