Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
CustomerServiceRepresentative
Vickey Palzor Lepcha

Vickey Palzor Lepcha

Atlassian Certified JIRA Confluence Administrator
Kolkata

Summary

I have been a responsible Atlassian JIRA-Confluence System Administrator for 11 years and more of my career. I strive to and continue making it my core area of interest. I am also an active member of Atlassian Community that shares and troubleshoots problems from all over the world. And for my active participation in the community, I have also been conferred the privilege to write articles, based on my knowledge and experience.


I am employed with Tata Consultancy Services Ltd. for a total of 13.10 years now. I have been working as a Middleware Administrator/System Administrator handling distinct types of enterprise level applications in the market. I began my IT journey with Mainframe for a short stint entertaining requests from users and then moved over to administering multiple JAVA based Enterprise Applications with JIRA and Confluence being the longest of them all.


DOD : 13/07/1987

Current Location : Kolkata , India

Overview

14
14
years of professional experience
2
2
Certifications
6
6
Languages

Work History

Certified JIRA Confluence Administrator

Tata Consultancy Services
Kolkata
09.2019 - Current

EXPERIENCE SUMMARY



Client : KINGFISHER IT SUPPORT (2019 - Present)


  • Jira and Confluence Administrator.
  • Administer DataCentre for JIRA and Confluence as the only administrator.
  • Manage and Upgrade both JIRA and Confluence .
  • User Management.
  • Plugin Management.
  • Manage Unix Servers of JIRA Confluence .
  • • License Management.


JIRA Confluence Administrator

Tata Consultancy Services
Regina
01.2013 - 12.2019

EXPERIENCE SUMMARY


Client : Farm Credit Canada


Worklocation : Mexico and Canada


  • Worked as Atlassian JIRA Confluence Administrator.
  • Installed JIRA Confluence Server handling 2000 users.
  • Upgraded JIRA Server and Confluence Server multiple times.
  • Configured Apache http Server for JIRA and Confluence.
  • Upgraded Apache http Server
  • Working with F5 Load Balancers.
  • Working Experience with Jira and Confluence plugins.
  • Upgraded Jira and Confluence Plugins.
  • Working experience with Atlassian HipChat.
  • Knowledge of Jira Workflows.
  • Knowledge of Jira Custom fields.
  • Working experience of EazyBI configuration with JIRA.
  • Working experience of Zephyr Test Management with JIRA.
  • Working experience of Jira with MySQL Database.
  • Working experience of Jira with Oracle Database.
  • Work Experience with SSL Certificates.
  • Work Experience with LDAP AD (Active Directory) Services.
  • Working Experience with JIRA Data Center

System Administrator

Tata Consultancy Services
Kolkata
01.2010 - 01.2013

Client : McGraw-Hill's-Education (2010-2013)


  • Worked with Mainframe Applications and Schedulers
  • User Experience with HPSM Service Management Tool.

Education

High School Diploma -

Namchi Public School
Namchi, Sikkim
04.2001 -

Bachelor of Technology -

Sikkim Manipal Institute of Technology
Sikkim
04.2001 -

Skills

Certified JIRA Administrator

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Accomplishments

  • On The Spot Award Mar 2016
  • Star Of The Month Oct 2016
  • Best Team Jun 2011
  • TCS Contextual Master

Software

UNIX

Apache HTTP

Jira

Confluence

Trello

MIRO

Drawio

JIRA Cloud

Confluence Cloud

SLACK

ServiceNow

Certification

Atlassian JIRA DC Administration

Timeline

Atlassian JIRA DC Administration

03-2023

Certified JIRA Confluence Administrator

Tata Consultancy Services
09.2019 - Current

JIRA Confluence Administrator

Tata Consultancy Services
01.2013 - 12.2019

System Administrator

Tata Consultancy Services
01.2010 - 01.2013

High School Diploma -

Namchi Public School
04.2001 -

Bachelor of Technology -

Sikkim Manipal Institute of Technology
04.2001 -
Vickey Palzor LepchaAtlassian Certified JIRA Confluence Administrator