Summary
Overview
Work History
Education
Skills
Timeline
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Victor John Paul

Sr. Quality Team Leader
Mumbai,MH

Summary

Dynamic Sr. Quality Team Leader at ACN Healthcare with a proven track record in driving continuous quality improvement and coaching teams. Expert in quality management systems and strategic thinking, successfully optimized workflows to enhance productivity. Recognized for fostering a collaborative environment and implementing effective corrective action plans to ensure excellence.

Overview

7
7
years of professional experience

Work History

Sr. Quality Team Leader

ACN Healthcare
09.2024 - Current
  • Coached team members on best practices in quality assurance, fostering a culture of excellence and accountability.
  • Developed standard operating procedures for consistent quality, ensuring adherence across all team members.
  • Boosted productivity levels by optimizing workflows and reallocating resources as necessary to meet project deadlines.
  • Piloted new technology adoption within the department, harnessing advancements in automation for enhanced precision and productivity.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Helped conduct internal and vendor quality audits to satisfy SOP requirements.

Quality Team Leader

GeBBS HealthCare
04.2018 - 09.2024
  • Fostered cooperative, positive working environment for team by encouraging brainstorming of ideas.
  • Tackled employee conflicts immediately so that issues did not fester but were instead resolved and to make sure work schedules remained unaffected.
  • Led root cause analyses investigations following non-conformance incidents, implementing preventive measures to avoid future occurrences.
  • Evaluated current operational practices and implemented methods that offered notable improvement.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives in the production environment.
  • Recognized outstanding achievements within the team, instilling motivation for continued excellence in daily operations.
  • Handled scheduling, data tracking and other administrative functions for quality team.
  • Promoted open communication channels among team members, facilitating knowledge sharing and collaboration on complex projects.
  • Spearheaded training programs to upskill team members, enhancing their expertise in quality management systems.

Education

Bachelor of Commerce - Finance

GLobal Virtual Academy
Bengaluru, India
04.2001 -

HSC -

New English Junior College
Ulhasnagar, India
04.2001 -

SSC -

Fatima High School
Ambarnath, India
04.2001 -

Skills

Quality management systems

Timeline

Sr. Quality Team Leader

ACN Healthcare
09.2024 - Current

Quality Team Leader

GeBBS HealthCare
04.2018 - 09.2024

Bachelor of Commerce - Finance

GLobal Virtual Academy
04.2001 -

HSC -

New English Junior College
04.2001 -

SSC -

Fatima High School
04.2001 -

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Victor John PaulSr. Quality Team Leader