Victor Bata
Kolkata
Summary
Finance professional with 8+ years of experience in Billing, Accounts Receivable, Credit Control, Cash Application, and B2B Customer Collections supporting global clients in a shared services environment. Strong expertise in DSO reduction, aging management, dispute resolution, invoice accuracy, credit policy compliance, and ERP systems. Proven ability to meet SLA/KPI targets, improve cash flow, and maintain excellent client relationships.
Overview
16
16
years of professional experience
Work History
Senior Billing Associate
Hellmann Worldwide Logistics
Kolkata
01.2024 - Current
- Prepare and validate customer invoices ensuring pricing accuracy, tax compliance, and contractual adherence.
- Maintain cash inflow/outflow registers and daily operational MIS reports.
- Use CAT Credit Tools to monitor customer credit limits, payment terms, and blocked accounts.
- Support accounts receivable activities, including posting receipts, journal entries, and balance validations.
- Coordinate with sales, customer service, and finance teams to resolve billing disputes and accelerate collections.
- Improved first-time invoice accuracy and reduced rework through strengthened validation controls.
Billing Associate
Hellmann Worldwide Logistics
Kolkata
09.2021 - 12.2023
- Processed 250+ invoices per week with 99% accuracy in a high-volume environment.
- Performed customer account reconciliations, resolving short payments, deductions, and unapplied cash.
- Supported collections follow-ups by validating open items, dispute status, and supporting documentation.
- Maintained accurate accounts receivable aging reports and payment postings.
- Assisted with month-end closing, reporting, and audit documentation.
- Generated invoices using CargoWise and Citrix Workspace.
- Implemented workflow improvements that reduced billing errors and turnaround time.
Senior Executive – Logistics Operations
Hellmann Worldwide Logistics
Kolkata
05.2017 - 08.2021
- Ensured accurate operational data flow supporting correct billing and revenue recognition.
- Prepared commercial documentation including invoices, shipping documents, and customs records.
- Analyzed operational data to identify cost leakage and billing accuracy improvements.
- Coordinated with internal and external stakeholders to resolve service and documentation issues impacting invoicing and collections.
Office Assistant → Junior Executive
Hellmann Worldwide Logistics
Kolkata
09.2009 - 04.2017
- Maintained accurate records, documentation, and client communication.
- Supported administrative reporting, data entry, and internal controls.
Education
Bachelor of Commerce (B.Com) -
Asian International University
High School Diploma -
National Institute of Open Schooling
Skills
- B2B Collections
- Customer Follow-Ups
- DSO Reduction
- Aging Analysis
- Accounts Receivable
- Cash Application
- Payment Allocation
- Invoice Validation
- Billing Accuracy
- Dispute Resolution
- Root Cause Analysis
- Credit Limit Monitoring
- Policy Compliance
- Customer Communication
- SLA
- KPI
- Productivity Tracking
- Month-End Close Support
- ERP Systems
- SAP
- CargoWise
- Citrix
- MS Excel Reporting
Accomplishments
- Eliminated payment processing errors, achieving 100% reduction in re-issues.
- Maintained 99% invoice accuracy consistently.
- Improved dispute resolution turnaround through cross-functional coordination.
- Recognized for customer relationship excellence (2017).
Languages
- Hindi
- Bengali – Advanced
- English
- Hindi
- Bengali – Advanced
Systems And Tools
- SAP
- CargoWise One
- Citrix Workspace
- CAT – Credit Tools
- HINTS – Quotation Tool
- MS Excel, Word
Languages
English
First Language
Hindi
Proficient
C2
Bengali
Upper Intermediate
B2
Timeline
Senior Billing Associate
Hellmann Worldwide Logistics
01.2024 - Current
Billing Associate
Hellmann Worldwide Logistics
09.2021 - 12.2023
Senior Executive – Logistics Operations
Hellmann Worldwide Logistics
05.2017 - 08.2021
Office Assistant → Junior Executive
Hellmann Worldwide Logistics
09.2009 - 04.2017
Bachelor of Commerce (B.Com) -
Asian International University
High School Diploma -
National Institute of Open Schooling