VICTOR CHAKRABORTY
SHOWROOM MANAGER
13/1/A K.C Sen Road Rishra Hooghly,WEST BENGAL
Summary
I am a result-oriented professional with over 18 years of experience in retail sales and logistics management. I excel in team leadership, inventory management, and ensuring top-notch customer service. I thrive in challenging environments and am committed to contributing meaningfully to organizational success through my skills and extensive experience.
Overview
19
19
years of professional experience
Work History
SHOWROOM MANAGER
SREELEATHERS (SERAMPORE BRANCH)
SERAMPORE, WEST BENGAL
07.2017 - Current
- Supervised all daily operations of a full retail store
- Exceeded monthly sales goals
- Managed showroom inventory and ordering of materials
- Human resources responsibilities of hiring, training, and employee scheduling
- Managing the performance and development of the showrooms staff to ensure the needs of the business are met
- Organizing all advertising, planning showroom events and launching incentive programs
- Providing a first class customer experience to clients
- Greeting all customers who come into the show room in a professional manner
- Ensuring that all quotations detail the correct prices and products to prevent future complaints or problems from occurring
- Organizing
- Following up on all sales leads
- Making sure that customer complaints are dealt with a timely and efficient manner
- Keeping the showroom area tidy and free from any potential hazards to both customers and employees
- Completing showroom administration and ensuring compliance with all policies and procedures
Sales & Logistic Coordinator
TECHNO PLASTIC INDUSTRY LLC (Oman)
10.2012 - 03.2017
- Maximize sales and new account development by cultivating customer relationships.
- Coordinate deliveries, schedule installation service, and maintenance orders.
- Monitor inventory levels and place orders with vendors to ensure meeting projected sales.
- Weekly basis, dealers' sales report; every fortnightly, product-wise sales report. Also, shortages of materials details, product-wise, as per the dealers' order, to be provided at the end of every week.
- Details of Collection of Payment from Dealers to be followed up every month.
- Organizing sales promotional campaigns.
Purchase Executive
AVANI PROJECT & INFRASTRUCTURE LTD (A DIVISION OF AVANI GROUP)
04.2011 - 10.2012
- Coordination with the Project Team regarding procurement of in-house requirements.
- Rate analysis, as per approved drawing, with quotation by various vendors, according to the quality and selection, and finalization of the contractor for different works.
- Negotiation with supplier, placement of order, full-up, tracking material.
- Procure the best quality of material economically (lowest cost) within the stipulated delivery period.
- Bill's verification with the present work order.
- Verification of rate and work in progress.
- After proper analysis, preparation of payment advice.
- Develop new vendor and maintain good buyer-seller relationship.
Sales Coordinator
ASHOKA TOOLS PVT. LTD.
05.2007 - 03.2011
- Creation of new files with a valid job number for every new assigned project
- Coordinated with factory and Segmentation of materials according to the Call Id (inspection call) for the project
- Making annexure of that particular project to identify the exact quantity of material
- Summary of materials of the total project
- Creating procured, used, waste, balance materials summery according to the T.C no
- Prepare monthly production & Sales Report
Logistic & Warehouse Coordinator
Shyam Retail India Pvt. Ltd. (Max Mart)
12.2005 - 05.2007
- Collect requirements of showrooms.
- Dispatch requirements by dispatchers.
- Send requirements for sections.
- Make dispatch order by MS Excel.
- Make defective goods returns order.
- Create stock take for main storage area.
- Create daily stock reports every day.
- Create barcode, PO, GRC.
Education
Bachelor of Commerce -
Calcutta University
01.2005
Skills
- Staff Management
- Inventory Management
- Customer Service
- Store Operations
- Good Leadership
- Task organization
- Sales Promotion
COMPUTER KNOWLEDGE
- Microsoft Office
- Designing Auto CAD 2D & 3D
- TALLY Prime
- Microsoft Dynamics AX 2012 (ERP)
Languages
- English
- Hindi
- Bengali
Personal Information
- Father's Name: Late Sunit Chakraborty
- Date of Birth: 07/08/82
- Gender: Male
- Marital Status: Married
Timeline
SHOWROOM MANAGER
SREELEATHERS (SERAMPORE BRANCH)
07.2017 - Current
Sales & Logistic Coordinator
TECHNO PLASTIC INDUSTRY LLC (Oman)
10.2012 - 03.2017
Purchase Executive
AVANI PROJECT & INFRASTRUCTURE LTD (A DIVISION OF AVANI GROUP)
04.2011 - 10.2012
Sales Coordinator
ASHOKA TOOLS PVT. LTD.
05.2007 - 03.2011
Logistic & Warehouse Coordinator
Shyam Retail India Pvt. Ltd. (Max Mart)
12.2005 - 05.2007
Bachelor of Commerce -
Calcutta University
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