Victoria Butler
Indianapolis
Summary
I’m an experienced, hardworking employee who excels in fast-paced environments and I’m highly adaptable to last-minute changes. I work very well under pressure, and I have received multiple high marks for work quality, ethic, and speed. My goal is to strive towards customer satisfaction, and towards maintaining a satisfactory work environment/space for myself and my coworkers/peers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
IHOP
Indianapolis
08.2025 - 12.2025
- Provided friendly service to guests in a fast-paced dining environment.
- Took accurate orders and communicated them to the kitchen staff effectively.
- Managed multiple tables while ensuring guest satisfaction throughout their visit.
- Assisted in training new servers on restaurant procedures and service standards.
- Handled cash transactions and processed payments accurately at the register.
- Responded promptly to customer inquiries and resolved issues as needed.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stocked service areas with supplies during slow periods.
Crew Member
Popeyes
Indianapolis
04.2025 - 07.2025
- Prepared and packaged food items according to company standards
- Operated a Point of Sale (POS) system efficiently to process orders and payments
- Maintained sanitation and safety standards in the work area
- Completed daily paperwork accurately and in a timely manner
- Provided fast, friendly customer service to all guests
- Demonstrated a complete knowledge of menu items and ingredients
- Accounted for food quality and quantity
- Cleaned, organized, and maintained cleanliness of the restaurant
- Ensured superior customer satisfaction in fast-paced food service atmosphere.
- Assisted in training new crew members on operational procedures and safety practices.
- Managed inventory levels by restocking supplies and reporting shortages to management.
- Collaborated with team members to ensure efficient order processing during peak hours.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Server and Hostess
IHOP
Anchorage
06.2019 - 03.2021
- Ensured customer satisfaction by providing a welcoming environment and attentive service
- Managed multiple tasks simultaneously to meet customer needs efficiently
- Collaborated with team members to ensure smooth operations and customer satisfaction
- Maintained cleanliness and organization in work area to uphold high standards
- Communicated effectively with customers and team members to ensure smooth service
- Demonstrated flexibility and adaptability in fast-paced environment to meet changing demands
Shift Manager (full-time)
Domino's
Anchorage
06.2018 - 02.2019
- Managed shift operations including opening and setting up store for the day
- Oversaw food preparation for store operations throughout the day
- Directed and supervised drivers' routes for efficient delivery
- Handled customer complaints and ensured order accuracy and efficiency
- Checked in food deliveries and accurately entered invoices into computer system
- Enforced all company policies and procedures to maintain store standards
Delivery Driver
Domino's
Anchorage
06.2017 - 07.2018
- Delivering food to customers in a timely manner while ensuring freshness
- Providing excellent customer service and creating a welcoming experience for customers
- Following all traffic laws and road conditions to ensure safe delivery
- Completing in-store tasks such as cleaning, stocking products, and answering phone calls
- Handling customers who walk in and ensuring their needs are met
- Maintaining a clean and organized work environment
Education
Bartlett High School
Anchorage, AK 08.2013 - 05/2017
Skills
- Customer service
- Food service
- Computer literacy
- Communication skills
- Restaurant experience
- Time management
- Microsoft word
- Leadership
- Delivery Driver Experience
- Driving Experience
- Point of Sale operation
- Inventory management
- Team collaboration
- Problem solving
- Effective communication
- Conflict resolution
- Attention to detail
- Positive guest interactions
- Memory retention
- Price memorization
- Upselling techniques
- Shift management
- Positive and professional
- Task prioritization
- Calm demeanor
- Supply restocking
- Cash handling
- Multitasking and organization
- Strong work ethic
Certification
Driver's License
Languages
English
Timeline
Server
IHOP
08.2025 - 12.2025
Crew Member
Popeyes
04.2025 - 07.2025
Server and Hostess
IHOP
06.2019 - 03.2021
Shift Manager (full-time)
Domino's
06.2018 - 02.2019
Delivery Driver
Domino's
06.2017 - 07.2018
Bartlett High School
08.2013 - 05/2017