Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Vidhi  Kolindawala

Vidhi Kolindawala

Facility and Admin Operation

Summary

Dynamic operations manager with a proven track record at Jones Lang Lasalle, excelling in client relationship management and financial reporting. Successfully led site transitions and improved compliance scores, fostering a culture of continuous learning. Adept at problem-solving and subcontractor management, ensuring high-quality service delivery and operational efficiency.

Overview

6
6
years of professional experience

Work History

Site Lead

Jones Lang Lasalle- Zerodha
02.2025 - 10.2025
  • Managed end-to-end operations of the site, including housekeeping, security, MST, procurement, finance, invoicing, indenting, and compliance.
  • Acted as a liaison between clients, stakeholders, and internal teams throughout the entirety of each project, ensuring clear communication at all stages.
  • Managed project timelines, ensuring successful completion within budget and on schedule.
  • Successfully completed the transition of the complete office to another space within the given timelines.
  • Monitored inventory levels, ordering supplies as needed to minimize downtime due to shortages.
  • Improvement of compliance scores over the month, with coordination of support vendors.
  • Focused on staff development through continuous training, client expectations, and maintained client satisfaction.
  • Part of various JCAP and BA training programs.
  • Promoted a culture of continuous learning by offering professional development opportunities to team members regularly.

Assistant Facility Manager

Jones Lang Lasalle- Tablespace
09.2023 - 01.2025
  • Supported for transition for their largest sq. ft. managed office in Bangalore with more than 6 clients.
  • A BA audit conducted at the site, and all observations were closed within the timeline.
  • Managing 7+ clients with various POC and client requirements.
  • Managing operations in soft services, technical services, and security management.
  • Implemented a weekly training program for blue-collar staff, and daily briefings to optimize operational efficiency.
  • Ensuring KPIs and SLAs are met.
  • Managing top-level management and their requirements.
  • Maintaining strong client relationships to ensure high-quality service delivery and efficient facility operations.
  • Managing the monthly budget based on the various sub-clients.
  • Supported the client with ISO certifications and coordinating with the builder for statutory documents.
  • Managing compliance documents for vendor partners.


Assistant Facility Manager

Jones Lang Lasalle- Amazon
06.2023 - 08.2023
  • Responsible for client interaction, risk management, and issue resolution.
  • Successfully completed a housekeeping transition of 200+ staff.
  • Worked on JLL tools like Corrigo, Azara, and efit.
  • Assisted top-level management in preparing various documents and white papers for project activities.

Senior Facility Executive

Jones Lang Lasalle- Amazon
04.2022 - 06.2023
  • Conducted a weekly meeting with the vendor executives and shifted FEs to ensure smooth operations and no client escalations.
  • Managed yearly budgets for the facility and worked with cost restraints. Maintained PO and invoice tracker for more than 80 invoices monthly.
  • Operated with various deadlines and managed various activities within the timeline.

Facility Executive

Jones Lang Lasalle- Amazon
09.2019 - 03.2022
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations for 6.5L sq. ft of area, and worked efficiently and productively with all team members.
  • Served as a point of contact for internal and external customers seeking support and information.
  • Maintained physical conditions of the facility, ensuring minimum escalations, and a safe environment by closing the TT within the SLA.

Education

MBA - Human Resource

Global NMIMS
Mumbai, India
04.2001 -

Bachelor in Hotel Management - (F&B, Accommodation And HR)

Christ University
Bengaluru, India
04.2001 -

Skills

Operations management

Timeline

Site Lead

Jones Lang Lasalle- Zerodha
02.2025 - 10.2025

Assistant Facility Manager

Jones Lang Lasalle- Tablespace
09.2023 - 01.2025

Assistant Facility Manager

Jones Lang Lasalle- Amazon
06.2023 - 08.2023

Senior Facility Executive

Jones Lang Lasalle- Amazon
04.2022 - 06.2023

Facility Executive

Jones Lang Lasalle- Amazon
09.2019 - 03.2022

MBA - Human Resource

Global NMIMS
04.2001 -

Bachelor in Hotel Management - (F&B, Accommodation And HR)

Christ University
04.2001 -
Vidhi KolindawalaFacility and Admin Operation