vidhiya shri
Senior Test Lead
Chennai
Summary
- Experienced QA Test Lead with over 13 years of expertise in software testing and quality assurance. Proficient in leading cross-functional teams, developing comprehensive test strategies
- Highly experienced Test Lead in Contact Center Domain and have excellent experience with Various Major Contact Center Players ,Applications such as Avaya,Genesis,NICE etc..
- Extensive testing experience with both Products and Short term Service based Solutions
- Have excellent tract record of Handling Testing ,starting from Test Planning, System Testing, Performance Testing, Automation,Regression Testing and UAT until customer sign - off
- Stay up-to-date on the latest testing methodologies and tools.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to quality.
- As a Lead, Propose and implement improvements to the testing process.
- Contribute to the development of a culture of quality within the organization.
- Well Experienced with manual and automated testing tools.
- Exceptionally proven track record with software development lifecycles (e.g., Agile, Waterfall) and Knowledge of test management software (e.g., Jira, Confluence) and Usage of Various Testing tools
- Reduced Testing time by 50% using Agile methodology
Overview
13
13
years of professional experience
2
2
Languages
Work History
Senior Test Lead
Servion Global Solutions
05.2012 - Current
- Highly experienced Test Lead in Contact Center Domain and have excellent experience with Various Major Contact Center Players ,Applications such as Avaya,Genesis,NICE etc..
- Extensive testing experience with both Products and Short term Service based Solutions
- Have excellent tract record of Handling Testing ,starting from Test Planning, System Testing, Performance Testing, Automation,Regression Testing and UAT until customer sign - off
- Stay up-to-date on the latest testing methodologies and tools.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to quality.
- As a Lead, Propose and implement improvements to the testing process.
- Contribute to the development of a culture of quality within the organization.
- Well Experienced with manual and automated testing tools.
- Exceptionally proven track record with software development lifecycles (e.g., Agile, Waterfall) and Knowledge of test management software (e.g., Jira, Confluence) and Usage of Various Testing tools
- Reduced Testing time by 50% using Agile methodology
Education
MBA - MBA in Systems
Bharathidasan University
Trichi 04.2001 -
Bachelor of Computer Applications -
Alagappa University
04.2001 -
Timeline
Senior Test Lead
Servion Global Solutions
05.2012 - Current
MBA - MBA in Systems
Bharathidasan University
04.2001 -
Bachelor of Computer Applications -
Alagappa University
04.2001 -
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