VIDHYA KANNAN
Chennai
Summary
More than 3 years of experience and dedicated work ethic. Self motivated to provide outstanding quality and service in application like SharePoint on-premise, SharePoint design, Nintex and Workflows.
Overview
5
5
years of professional experience
Work History
Senior Analyst
HCL Tech Ltd
Chennai
03.2022 - Current
- Solely supported a China-based project.
- Developed custom forms and workflows from scratch.
- Gathered requirements and collaborated with cross-functional teams.
- Provided technical troubleshooting.
- Independently resolved complex workflow-related issues.
- Created and managed SharePoint pages and web parts.
- Resolved SharePoint permissions and sharing issues.
Process Associate
Nation Star Mortgage (Mr. Cooper)
Chennai
02.2020 - 02.2022
- Guiding the user in troubleshooting and resolving SharePoint issue after the isolation.
- Providing the solution for users with various activities like site access, file issue, list/libraries issue etc.
- Helping users in designing the SharePoint site page.
- Collaborating with different teams to resolve the users critical issue.
- Dealing with different types of issues in regards with SharePoint site like onedrive, web part etc.
- Helps in creating Nintex workflow and form.
Education
B.com Honours -
DG Vaishnav College
Chennai05.2019
HSC -
Sethu Bhaskara Matriculation Higher Secondary School
Chennai04.2016
SSLC -
Ebenezer jaganath marcus matriculation higher secondary school
Chennai04.2014
Skills
- Customer Service
- Communication Skills
- Ability to Work in a Team
- Root Cause Analysis
- Problem Solving
Languages
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Tamil
Advanced (C1)
Timeline
Senior Analyst
HCL Tech Ltd
03.2022 - Current
Process Associate
Nation Star Mortgage (Mr. Cooper)
02.2020 - 02.2022
B.com Honours -
DG Vaishnav College
HSC -
Sethu Bhaskara Matriculation Higher Secondary School
SSLC -
Ebenezer jaganath marcus matriculation higher secondary school