Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites, Portfolios and Profiles
Awards
Timeline
Generic
Vidhya Lakshmi

Vidhya Lakshmi

Bangalore

Summary

Dynamic leader with proven track record at Accenture, adept in Data Analytics and Problem Solving. Excelled in enhancing product quality and operational efficiency, leading a 25-member R&D team for autonomous vehicles. Skilled in regulatory compliance and team development, significantly improved business strategies and risk management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Analyst

Accenture
Bengaluru
10.2019 - Current
  • Worked closely with cross-functional teams to manage operations and data accuracy for R&D tools in autonomous vehicle systems. Handled the full ownership of training, productivity, quality, utilization, and shrinkage for a 25-member team. Oversaw data management and analysis, RCA, risk mitigation, BQ management, and overall process improvement.
    Contributed to Installed Base (IB) data integrity by identifying discrepancies, supporting MACD (Move, Add, Change, Delete) processes, and enabling clean, actionable IB insights. Ensured assets were mapped correctly to contracts, locations, and coverage—improving customer lifecycle visibility and recurring revenue opportunities. Led onboarding activities and reconciled asset data from disparate sources to support asset lifecycle management and reduce operational risk.

Quality Analyst

Accenture
Bengaluru
01.2018 - 10.2019
  • Oversaw performance of a 20-member team, driving quality and operational efficiency across labeling/classification for driverless car systems. Led initiatives in RCA, problem-solving, and variance reduction while mentoring the team in email etiquette, Advance MS Excel, and PPT development.
    Supported Installed Base (IB) data processes through maintenance activities, MACD execution, and data validation. Partnered with internal stakeholders to ensure IB data accuracy, contract alignment, and real-time visibility. Delivered actionable insights to enhance asset tracking, lifecycle planning, and service alignment in customer environments.

Business Associate

Accenture
Bengaluru
07.2017 - 01.2018
  • Accenture is a provider of a wide range of services and solutions in strategy, consulting, digital, technology, and operations areas
  • It's a non-voice process or technical process
  • Where we train driverless car or automated car.

Education

Bachelor of commerce - Account & Taxation

SIMS college
05.2017

Skills

Subject Matter Expert

MS Excel
Business tracking
Microsoft Power BI
SQL
Direct Client Interaction
Headcount Management
BQ management
Shrinkage Management
Root Cause Analysis
Data Validation
Project Management
Jira
Service-Level Agreements (SLA) Management
Key performance indicator (KPI) Reporting
Ad Hoc Reporting
Quality Management
Product Management
Content moderator
Artificial Intelligence (AI)
Business Process Improvement
Weekly business review (WBR)
Monthly business review (MBR)
Reporting & Analysis
Training
Mentoring new batches
Presentations
Documentation
Due Diligence
Email Etiquette
Quality Control
Product Quality
Defining Requirements
User Acceptance Testing
Data Architecture
KYC Verification
Implementation Plans
Lateral Thinking
Requirements Gathering
Business Process Analysis
Team Management
Leadership skills
Project Planning
Problem Solving
Written Communication
Communication
Microsoft Office

Certification

  • Power BI Essential Training
  • Structured Query Language (SQL)
  • Operational excellence
  • Mentor [In] - Mentor Training
  • Business Process Improvement
  • Prioritizing Effectively as a Leader
  • Boosting Your Team's Productivity
  • Critical Thinking for Better Judgment and Decision-Making

Accomplishments

  • Trained & mentored new batches in Philippines from 0 to 60 employees in 3 months
  • Communicated process updates to over 500 employees in 3 countries.
  • Trained new quality POCs for the AI and content moderator process
  • Provided business developments insights

Websites, Portfolios and Profiles

https://www.linkedin.com/in/vidhya-lakshmi-b576b6257/

Awards

  • Received best employee award for the various projects conducted like variance reduction, new experience task.
  • Awarded the Quality Topper continuous for 6 months recognition by the Senior manager '19
  • Received 2 Star of business awards-2018 & 2021
  • Recognized as best team player in the project.

Timeline

Business Analyst

Accenture
10.2019 - Current

Quality Analyst

Accenture
01.2018 - 10.2019

Business Associate

Accenture
07.2017 - 01.2018

Bachelor of commerce - Account & Taxation

SIMS college

Similar Profiles

CREATE PROFILE
Vidhya Lakshmi