Vidhyalakshmi L
Bangalore
Summary
Dynamic Team Lead with a proven track record at JP Morgan Services, driving KYC compliance and enhancing onboarding efficiency. Spearheaded a project that automated customer detail updates, achieving a 40% reduction in false positives. Skilled in performance evaluation and regulatory adherence, fostering team development and delivering high-quality results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Lead
JP Morgan Services India Pvt Ltd
01.2022 - 05.2025
- Ensured compliance of KYC records with EU/EEA/UK regulations for various entity types.
- Led a project to migrate our manual updation of customer details to an automated RegTech platform, which resulted in a 40% reduction in false positives and shortened our average client onboarding time from three weeks to under five days.
- Delivered high-standard outputs, earning acknowledgment from onshore teams.
- Managed schedules and resources to enhance project delivery timelines.
- Conducted performance reviews, offering constructive feedback for growth initiatives.
- Led team of 10+ members, driving timely project completion while maintaining quality standards.
- Monitored operations to ensure adherence to procedures and KPI targets.
- Tracked team performance through observations and key metrics, addressing underperformance effectively.
Senior KYC Analyst
Jp Morgan Services India Pvt LTD ( payroll - BCT Consultancy India Pvt Ltd
Bangalore
04.2021 - 12.2021
- Transitioned to full-time employee based on exemplary performance as Senior Analyst at JP Morgan.
- Conducted KYC for legal entities in alignment with global and EU/EEA/UK standards.
- Collected and reviewed data from third-party sources, ensuring accuracy prior to system updates.
- Drafted and gathered client documents, verifying data through public and internal resources before final review.
- Led a team of 10 members to execute KYC renewals efficiently.
KYC Analyst
Equiniti India Pvt Ltd
01.2018 - 04.2020
- Work with Management to implement process improvements (coach and training staff) that are developed.
- Checking and providing approval of work conducted by junior team members.
- Performs independent check of KYC information provided by front office.
- Liaise with internal/external stakeholders to provide exception management reporting & MIS.
- Develop strong working relationships with the RMs.
- Experience with OFAC sanctions, PEP, and adverse media screening, handling clients with different risk ratings (Low, Medium, and High).
- Conducted customer due diligence to verify client identities and assess risks.
Operations Analyst
Royal Bank of Scotland Business Services Pvt LTD
09.2015 - 11.2017
- Coordinated collection of client-specific information to facilitate onboarding processes.
- Performed ongoing customer due diligence, maintaining and updating AML and KYC records for existing clients.
- Identified and escalated suspicious matters to AML and Line of Business Compliance for investigation.
- Fostered strong engagement with key internal business stakeholders to ensure collaboration.
- Liaised with internal and external clients to ensure compliance with regulations.
- Executed client onboarding procedures to streamline integration into services.
Education
Certified Investment Banking Operations Professional - Securities and Derivatives, End to end Trade life cycle of Listed and OTC products, Functioning of Clearing and Settlement systems, AML/KYC
Imarticus Learning
Chennai, India01.2018
Master of Business Administration -
SCAD College of Engineering and technology
Tirunelveli, India01.2015
Bachelor of Mathematics -
VPMM Arts and science college for Women
Rajapalayam, India01.2013
Skills
- Team oversight and development
- KYC compliance and operations
- Risk assessment and management
- Performance evaluation
- Attention to detail
- Regulatory adherence
- Quality assurance
- Leadership skills
- Decisive decision-making
- KPI tracking
- Customer due diligence and onboarding
- Enhanced due diligence
Certification
CIBOP certified - Certification in Investment Banking and Operations
Timeline
Team Lead
JP Morgan Services India Pvt Ltd
01.2022 - 05.2025
Senior KYC Analyst
Jp Morgan Services India Pvt LTD ( payroll - BCT Consultancy India Pvt Ltd
04.2021 - 12.2021
KYC Analyst
Equiniti India Pvt Ltd
01.2018 - 04.2020
Operations Analyst
Royal Bank of Scotland Business Services Pvt LTD
09.2015 - 11.2017
Certified Investment Banking Operations Professional - Securities and Derivatives, End to end Trade life cycle of Listed and OTC products, Functioning of Clearing and Settlement systems, AML/KYC
Imarticus Learning
Master of Business Administration -
SCAD College of Engineering and technology
Bachelor of Mathematics -
VPMM Arts and science college for Women