SAP
Vidya Narkhede
SAP Senior Billing Analyst
Summary
Hardworking, Ambitious & Helpful individual with positive attitude. I aspire to prove my talent in fast moving world.
Overview
4
4
years of professional experience
1
1
Certification
3
3
Languages
Work History
Finance Shared Service Analyst I
FIS Global, Pune
Pune
08.2019 - Current
Finance Shared Service Analyst I
- Review project verification tickets of Billing Analysts in Planview, SAP and Clarity to ensure clients billing projects are set up correctly according to their requirements.
- To assist on all queries received from Billing Analysts
- To ensure client is receiving appropriate response on their queries
- To complete UAT of new enhancements in test environment of SAP
- To help team resolve system related issues
- To contact with support team to get the resolution on errors Billing Analysts face on day to day basis
Finance shared service analyst E :
- To study and analyze the contracts and setup the projects accordingly in Planview and SAP and Clarity. Initially worked on Oracle too.
- To ensure clients billing projects are set up correctly according to their requirements.
- Issue the billings in various ways like Time and Material, Milestone billing etc.,
- To issue credit memo for making corrections in Invoices.
- To amend the project setups according to Change Requests/Amendment contracts.
- Assisting inquiries from customers via email regarding Billing, services promoting customer service and satisfaction.
- Reviewing invoices to ensure billing accuracy. Assisting client with their disputes with invoices and resolving the same.
Education
MBA - Finance
Sinhagad Institution of Management
Pune 07.2017 - 04.2019
BBA -
M.J.College,Jalgaon
Jalgaon 06.2014 - 04.2017
Skills
Time Management
Attention to Details
Team Player
Multitasking
Ability to Identify errors
Timely resolution of errors
Accomplishments
- Recognized as a Star Performer for excellent customer service skills for year 2020.
- Awarded by a Spot award for handling business effectively.
- Received Kudos for Acquiring the process quickly.
- Received appreciation from business persons for resolving their queries promptly.
- Received appreciation from team for assisting their queries
Software
Planview
Clarity
Oracle
Certification
SAP FICO
Timeline
Finance Shared Service Analyst I
FIS Global, Pune
08.2019 - Current
MBA - Finance
Sinhagad Institution of Management
07.2017 - 04.2019
BBA -
M.J.College,Jalgaon
06.2014 - 04.2017