Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vidya Panchal

Pune

Summary

Senior Cloud Application Administrator with 5+ years of hands-on expertise in managing cloud infrastructure, multi-tenant applications, and Linux/Windows environments. Proficient in AWS services, automation, and performance optimization, with a strong track record of resolving complex issues across system layers. Known for driving operational efficiency, collaborating across teams, and delivering scalable solutions that support global business needs. Currently advancing skills through certifications in AWS SysOps, Kubernetes, and Terraform to support international career growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Cloud Application Administrator

ZS Associates
Pune
01.2022 - Current
  • Administered cloud-based applications to ensure seamless operations and user support.
  • Resolved software issues through deep troubleshooting across OS, network, and application layers.
  • Led system upgrades, patching, and performance tuning to maintain stability and scalability.
  • Created and maintained documentation for processes, configurations, and user guidelines.
  • Monitored application health, analyzed logs, and reported key metrics to leadership.
  • Collaborated cross-functionally to align technical solutions with business needs.
  • Tested new releases, ensured compliance, and improved deployment efficiency.
  • Implemented automation to streamline maintenance and enhance system reliability.
  • Provided technical guidance and emergency support for critical incidents.
  • Coordinated with vendors and internal teams to drive continuous improvement.

SERVER ADMINISTRATOR

Maxamtech Digital Ventures Pvt. Ltd.
Pune
08.2020 - 01.2022
  • Administered virtualized servers across AWS, GCP, Digital Ocean, and VM environments, handling installation, configuration, and maintenance of applications and databases.
  • Collaborated with cross-functional teams to ensure consistent infrastructure practices across development and production.
  • Diagnosed and resolved issues across test, staging, and live environments with minimal downtime.
  • Leveraged AWS services including EC2, S3, RDS, VPC, CloudWatch, and CloudFormation to build and manage scalable cloud infrastructure.
  • Managed Linux-based web services (Nginx, WebLogic, MySQL, PHP), optimizing performance and resource utilization.
  • Conducted system performance analysis and implemented improvements to enhance reliability and efficiency.
  • parameters to improve the utilization of system resources.

Software Support Engineer

amdocs
Pune
10.2016 - 11.2017
  • Handling the multiple priorities cases simultaneously, analysis the root cause of the cases, tried to resolve by the oneself.
  • Investigating and providing immediate resolution to the errors if any in issue logs during handling the cases

Education

MTech in Computer Science And Engineering
G.S.Mandal's MIT College
07-2017

Skills

  • Application administration
  • System troubleshooting
  • Cloud technologies
  • Performance monitoring
  • Vendor coordination
  • Infrastructure management
  • Systems integration
  • Application troubleshooting
  • Incident response

Certification

  • RHCSA
  • AWS certified solutions architect associate
  • Apache Airflow® Fundamentals Certification
  • Apache Airflow® DAG Authoring Certification
  • Alteryx Foundation Micro-Credential

Languages

Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Timeline

Senior Cloud Application Administrator

ZS Associates
01.2022 - Current

SERVER ADMINISTRATOR

Maxamtech Digital Ventures Pvt. Ltd.
08.2020 - 01.2022

Software Support Engineer

amdocs
10.2016 - 11.2017

MTech in Computer Science And Engineering

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Vidya Panchal