Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Projects
Significanthighlights
Keyimpactareas
Timeline
Generic
Vidya Chand Gupta

Vidya Chand Gupta

Pune

Summary

Accomplished AVP with a proven track record at Citicorp Services India Pvt. Ltd., specializing in leading cross-functional teams and executing complex migrations such as Oracle 11g to Oracle 19C. Expert in Informatica Power Centre and Agile methodologies, I excel in operational management and strategic planning, ensuring project delivery within set timelines and budgets.

Overview

18
18
years of professional experience

Work History

AVP

Citicorp Services India Pvt. Ltd.
Pune
04.2021 - Current
  • Building and leading cross-functional teams, team mentoring, conflict resolution, performance management
  • Played Senior technical Manager role in multiple migrations which includes Oracle 11g to Oracle 19C, Report migration from Oracle reports to MSTR(MicroStrategy), Archival Database migration from Solaris to Linux, Application migration from Solaris to Linux
  • Designing cost-effective application management solution based on the needs of the organisation
  • Monitoring progress of the project as per schedule / budgets, and ensuring timely completion & delivery
  • Administering project operations with key focus on defining Service Level Agreements (SLAs), Standard Operating Procedures (SOPs) as well as interacting with clients, business, key stakeholders
  • Delivering SLA based services for operations management and confirming compliance with the policies/processes linked to service transition, implementation and operations of outsourcing services
  • Executive communication, client-facing presentations, business requirement analysis, stakeholder alignment
  • Conducting RCA and suggesting technology-based solutions for enhancing functional efficiency and achieving excellence
  • Planning for contingencies to ensure minimal effect on deliverables, holding review meetings and coordinating with other team members for defining best practices
  • Facilitating meetings, project reviews, conference bridges and online meetings to disseminate and drive changes
  • Reviewing functional requirements and converting the same into technical specifications; keeping activities focused on the business change objectives by providing framework for senior management to direct and manage the change process
  • Following escalations and change control processes, monitoring progress, conducting systems analysis sessions and identifying risks & mitigating the same while executing requirements study and estimation
  • Preparing & presenting various daily / weekly / monthly MIS reports pertaining to process / productivity; assessing the effectiveness of change management approach

Manager/Sr Manager

Ocwen Financial Solutions Pvt. Ltd.
Pune
04.2017 - 02.2021

Lead/SSE

Altisource Business Solutions Pvt. Ltd.
Bangalore
01.2011 - 03.2017

JSE

Ocwen Financial Solutions Pvt. Ltd.
Bangalore
07.2006 - 12.2011

Education

MCA -

N.I.E.C, U.P. Tech. University.
Lucknow
01.2005

Skills

  • ETL Tools: Power BI
  • Informatica Power Centre 10/90/8x/7x
  • Informatica Cloud
  • RDBMS: MS SQL Server
  • Oracle DB
  • Languages: SQL
  • PL/SQL
  • C
  • C
  • Shell Programming
  • Job Scheduling Tools: Control M
  • IBM Tivoli Workflow Scheduler
  • Tidal TES
  • StoneBranch
  • Agile Methodologies: Scrum
  • Kanban
  • Lean
  • SAFe (Scaled Agile Framework)
  • Version Control: Git
  • GitHub
  • Bitbucket
  • Collaboration Tools: JIRA
  • Software Development Lifecycle (SDLC): Full-stack Development
  • Continuous Integration/Continuous Deployment (CI/CD)
  • Automated Testing
  • Agile Project Management
  • Operations management
  • Channel management
  • International business
  • Corporate communications
  • Human resources management
  • Executive-level support
  • Performance improvement
  • Operational management

Personal Information

Date of Birth: 02/01/81

Languages

  • English
  • Hindi

Projects

Database Migration from 11g to 19c, Application migration from Solaris to Linux along with handling EOVS and VA issues, Citicorp Services India Pvt. Ltd, RHEL 7.0, SQL, PL/SQL, Sql Developer, Tectia, 04/19/21 - Present, Oracle, UNIX, ServiceNow, Gathering & identifying business requirements while managing business processes., Working as an SM for DB migration were assigning tasks and creation of Jira, assisting in writing user stories as per requirements., Collaborating with BA, Cross Functional Teams during the QA testing phase., Working on various EOVS and VA related issues as per company standards. Data transfer (ETL) among various databases, Ocwen-PHH Financial Corporation, RHEL 4.0/5.5, ETL tools like Informatica, Talend, Job Automation Scheduler tools like Tidal, Control-M, StoneBranch, 04/01/17 - Present, Informatica Power Centre 10.2(ETL), Tidal (TES), Control-M, MS SQL SERVER, Oracle, UNIX, ServiceNow, Gathering & identifying business requirements while managing business processes, managing ETL Creation, Automation of Scheduler Jobs and System Design Data Warehousing components and various work automations., Collaborating with BA, Cross Functional Teams and Data Stewards during the QA testing phase., Acting as a Production Support Specialist for a DW-BI projects using Informatica / PL-SQL / Control-M/Tidal/StoneBranch in Windows and Linux environments., Following BI change control and continue the integration process for improvements to the production system. Data transfer (ETL) among various databases., Ocwen Federal Bank, RHEL 4.0/5.5, SQL, PL/SQL, Perl, Toad, Putty, 12/01/09 - Present, Developing automated data transfer modules using SQL Loader and Perl; SQL Loader scripts to load data from flat files into the database using External tables., Working on stored procedures, temporary tables, views, indexes, triggers when required and complex queries including correlated queries and queries with complex joins and aggregate functions. Monitoring of daily routine production jobs., Ocwen Federal Bank, SQL, PL/SQL, Perl, Toad, SQL Loader, 06/01/12 - Present Stage5 Daily Download process including EOM., Ocwen Federal Bank, SQL, PL/SQL, Perl, Toad, SQL Loader, 07/01/09 - Present

Significanthighlights

  • Acted as the primary technical liaison between senior leadership, clients, and cross-functional teams, translating complex technical requirements into actionable plans.
  • Facilitated regular executive briefings and technical presentations, ensuring stakeholders were consistently informed and engaged throughout project lifecycles.
  • Drove alignment across multiple teams, cultivating strong relationships and ensuring seamless collaboration on mission-critical initiatives.
  • Defined and executed long-term technical roadmaps aligned with business priorities, driving strategic growth and operational excellence.
  • Fostered a culture of continuous innovation, encouraging teams to experiment with new tools and approaches that improved system performance by 25%.
  • Proactively identified and mitigated security risks, safeguarding applications and infrastructure against potential vulnerabilities.
  • Managed multimillion-dollar budgets for technical projects, ensuring optimal cost allocation, resource utilization, and ROI.
  • Negotiated contracts and managed third-party vendor relationships, securing cost-effective agreements while ensuring high-quality service delivery.

Keyimpactareas

  • Production/ Application development
  • ETL Development/ Support
  • Technical Support/ Troubleshooting
  • Root Cause Analysis
  • Process Automation & Transformation
  • Disaster Recovery/ Business Continuity
  • Coding & Programming
  • Client / Stakeholder Management
  • Techno-functional Operations
  • Team Building & Leadership

Timeline

AVP

Citicorp Services India Pvt. Ltd.
04.2021 - Current

Manager/Sr Manager

Ocwen Financial Solutions Pvt. Ltd.
04.2017 - 02.2021

Lead/SSE

Altisource Business Solutions Pvt. Ltd.
01.2011 - 03.2017

JSE

Ocwen Financial Solutions Pvt. Ltd.
07.2006 - 12.2011

MCA -

N.I.E.C, U.P. Tech. University.
Vidya Chand Gupta