Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Languages
Personal Information
Timeline
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Vignatha Sudam

Hyderabad

Summary

Accomplished HR Operations Specialist with a proven track record at Wipro Technologies, adept in benefits administration and compliance. Spearheaded pilot projects and excelled in tax profile management at ADP, showcasing effective team management and active listening skills. Recognized for versatile problem-solving and achieving top monthly performance metrics.

Overview

9
9
years of professional experience

Work History

Process Specialist Hr- Operations

Wipro Technologies
Hyderabad
05.2021 - Current
  • Company Overview: For Google
  • Research, implement, and administer all company benefit plans, serving as a consultant to managers and staff on policies and procedures
  • Address employee queries related to compensation, benefits, deductions, and reimbursements
  • Establish objectives and goals for the team, tracking progress, and recommending software solutions to meet employee needs (e.g., performance review tools).
  • Ensure compliance with personnel policies and procedures, offering guidance and interpretation to staff and employees.
  • Collaborate with line management to provide HR guidance as needed
  • Manage and update professional insurance policies, acting as the point person for insurance certificate requests from staff, vendors, and clients
  • Provide supervision, coaching, mentoring, and guidance for HR Coordinators

Process Associate

ADP
07.2015 - 10.2020
  • Files Payroll tax returns for clients in U.S and resolve the notices that clients receive from the tax agencies
  • Working with 53 different state tax agencies and adding the client state tax profile
  • This involves in setting up the new client onboard with ADP base on their requirements
  • Updating the client header information related State income tax and State unemployment Insurance taxes
  • This involves in dealing with client sensitive data such as Tax rates, frequencies, and their identification numbers
  • Dealing in huge client sensitive data with different US Tax agencies
  • Direct contact with the US State Tax agencies via calling in resolving data exchange obligations
  • Updating and Correcting the Client sensitive data per tax agencies requirements
  • Preparation of exchange schedules based on agency requirements
  • Detailed reports on the information received from agencies
  • Reporting of updates made through exchanges
  • In effort to maintain the client profiles accurately and to match the federal agency systems ADP will be processing the Federal exchanges to obtain client’s frequency and disbursements methods
  • In some cases, data included such as applied-for ID updates, ID to ID updates, Jurisdiction Legal Name changes and error messages identifying potential issues
  • This also involves in verifying the various logics out in by IRS
  • Processing Fed exchanges will also help in accurate mapping if the client base on his nature of business such as form 941,943,945
  • Tax Profile Management is responsible for verifying the accuracy of transmissions processed
  • Each region must monitor the 'Error Correction Inquiry' screen (C002) to assist in resolving any tax filing error conditions, which may affect payroll activity updating to TOPS system
  • These errors must be corrected on C001 Screen
  • Generating and sharing daily production metrics with team.
  • Managed daily volume assignments for the team.
  • Spearheaded two pilot projects.
  • Have been cross trained on multiple processes and worked on critical issues which are escalated by the business representatives and every month PMS topper in the team

Education

MBA - Finance & HR

CSI Institute of Management
01.2020

B.com - Computers

Kasturba Gandhi Degree College
01.2015

Intermediate - C.E.C

Kasturba Gandhi Degree College
01.2012

S.S.C -

English union High School
01.2010

Skills

  • Effective Communication Confidence
  • Objective-Oriented
  • Versatile in Diverse Settings
  • Active Listening Skills
  • Effective Team Management

Accomplishments

  • Have received 16 'Service excellence' monthly Awards in ADP
  • I am active member of the Recreation Team and have organized several events and have received compliments from higher management and onshore management.
  • Contributed my participation in Environmental services like plantations and Social services like helping, serving orphanage and old age homes.
  • A Project report on Dividend Decisions with reference to KESORAM INDUSTRIES LIMITED, was undertaken during MBA (2020).
  • Got placed in ADP through Campus placements.
  • A leading member of Learning and Development Team in College.

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge and belief. I consider myself familiar with the concepts, and given an opportunity I promise you that I offer myself to the best of my abilities to achieve productive and rewarding performance.

Languages

  • English
  • Hindi
  • Telugu

Personal Information

  • Father's Name: Nagender Sudam
  • Date of Birth: 05/09/95
  • Gender: FEMALE
  • Nationality: Indian

Timeline

Process Specialist Hr- Operations

Wipro Technologies
05.2021 - Current

Process Associate

ADP
07.2015 - 10.2020

MBA - Finance & HR

CSI Institute of Management

B.com - Computers

Kasturba Gandhi Degree College

Intermediate - C.E.C

Kasturba Gandhi Degree College

S.S.C -

English union High School

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Vignatha Sudam