Vignes Anand Shivakumar
Service Delivery Manager (CISSP & Azure Cloud Security)
Bangalore
Summary
Experienced professional specializing in Security and Cloud Management, coupled with expertise in Planning, Business Analysis, and Business Operations. Eagerly pursuing opportunities to further advance within the dynamic realm of Cybersecurity and Cloud technologies. Seeking engaging roles within reputable organizations, where I can contribute to complex security challenges, drive growth, and establish enduring value-driven partnerships.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
7
7
Certifications
Work History
Service Delivery Manager
Hexaware Technologies Private Limited
Bangalore
03.2017 - Current
- Led assessments for mergers and acquisitions, utilizing security checklists aligned with NIST, ISO, PCI, and HIPAA standards.
- Crafted Tailored Security Policies and Procedures for M&A
- Developed baseline security policies through GPO tailored to Mergers and Acquisitions, specifically addressing Domain Controller-related concerns
- Developed baseline security policies for Azure Cloud Services
- Collaborated closely with clients to develop Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP)
- Led DR tests involving primary site shutdowns, validating the organization's readiness to respond to disruptions
- Orchestrated email security enhancements with Proofpoint and McAfee, conducted phishing simulations, and defined email retention policies
- Designed security controls for MDM (Intune & Workspace One) to ensure access to company resources only from compliant devices
- Engineered Secure VDI Solutions (Azure Virtual Desktop & VMware Horizon) for Multiple Clients
- Designed MFA solution with security controls, session limits, and recommended tools for elevated and service account management
- Designed SSO and FIM architecture, enhancing user authentication and access control
- Architected DNS and DHCP Security Framework
- Developed and Implemented Patch Management Process
- Enhanced Ransomware Resilience and Backup Strategy
- Designed measures that bolstered the organization's ability to recover critical systems and data in case of security incidents
- Designed and enforced the principle of least privilege for server administrators' DNS access, enhancing security and minimizing potential vulnerabilities
- Created procedures for Domain Controller decommissioning, patch management, and password policies for new domains
Manager - Windows Infrastructure Services
Nocme Technologies Private Limited
Trivandrum
03.2011 - 03.2017
- Successfully oversaw and maintained the Messaging Environment for a renowned communication provider.
- Managed the on-premise Exchange 2010 and Office 365 Hybrid Deployment, which encompassed nearly 60,000 mailboxes in Exchange Online and approximately 10,000 on-premise mailboxes.
- Diligently monitored alerts generated by the SCOM system, tailored for the on-premise Exchange 2010 servers, and executed requisite actions as needed.
- Orchestrated service pack upgrades for CAS/HUB servers and Mailbox servers as dictated by operational requirements.
- Oversaw the configuration of DAG setups, proactively addressing and resolving issues whenever they arose.
- Collaborated closely with various vendor companies responsible for AD, ADFS, DirSync, Packaging teams, and more, effectively troubleshooting and resolving intricate issues.
- Managed and prioritized incoming requests and ticket escalations from L2 Engineers, promptly providing solutions and resolutions.
- Offered proficient technical support for basic issues related to Lync 2010, Blackberry Cloud, and PKI service lines.
Education
PGDM - Information Technology
MITSDE
Pune 01.2021 - 01.2022
Bachelor Program in Commerce - Computer Application
Albedo School of Business Management
Kerala 01.2015 - 01.2017
Bachelor of Technology (Course Completed) - Electronics & Communication Engineering
Saintgits College of Engineering
Kerala 05.2006 - 05.2010
Skills
Cyber Security (CISSP)
Certification
CISSP
Timeline
CISSP
08-2023
SC100
11-2022
SC200
11-2022
SC300
11-2022
SC400
11-2022
MS500
11-2022
AZ140
11-2022
PGDM - Information Technology
MITSDE
01.2021 - 01.2022
Service Delivery Manager
Hexaware Technologies Private Limited
03.2017 - Current
Bachelor Program in Commerce - Computer Application
Albedo School of Business Management
01.2015 - 01.2017
Manager - Windows Infrastructure Services
Nocme Technologies Private Limited
03.2011 - 03.2017
Bachelor of Technology (Course Completed) - Electronics & Communication Engineering
Saintgits College of Engineering
05.2006 - 05.2010
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