Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Hi, I’m

Vignesh

Madurai,TN
Vignesh

Summary

Highly skilled Application Support Analyst. Vast experience in high-volume environments with strong analytical, communication, and organizational abilities. Complex problem solver able to thrive in fast-paced and challenging roles.

Overview

12
years of professional experience

Work History

Brillio Technologies PVT Ltd

Senior Engineer, Database& Middleware
08.2022 - 02.2024

Job overview

  • Analyze application data to assess performance and uncover problems.
  • Troubleshot and resolved application issues escalated from end users.
  • Coordinate resolutions with development team and project managers.
  • Enhanced system reliability by conducting thorough root cause analyses and implementing corrective actions to prevent future issues.

Air-India ATSL

Sr.customer Executive and Ground Operations
08.2012 - 08.2022

Job overview


  • Supervising, liaising with Counter controllers, Checking-In the passengers, Immigration clearance, and Customs clearance and boarding the passengers.
  • Operational and business Knowledge of Aviation industry Management.
  • Ability to manage the operational team with safety standards.
  • Maintain Shift roster for team to manage 24/7 support process.
  • Tracking of SLA and manage the work priorities.
  • Successfully completed the Basic Aviation security program organized by the Bureau of Civil Aviation Security, India.


Education

Nehru College of Aeronautics And Applied Sciences
Coimbatore, India

Bachelor of Technology from Aeronautical Engineering
01.2008

Skills

  • Data processing
  • Quality assurance
  • Document control
  • Root cause analysis
  • Flexible schedule
  • Team player

Disclaimer

I hereby declare all the details furnished above are true to my knowledge.


Sincerely,

Vignesh

Timeline

Senior Engineer, Database& Middleware

Brillio Technologies PVT Ltd
08.2022 - 02.2024

Sr.customer Executive and Ground Operations

Air-India ATSL
08.2012 - 08.2022

Nehru College of Aeronautics And Applied Sciences

Bachelor of Technology from Aeronautical Engineering

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