Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Vignesh Kumar

Vignesh Kumar

Bangalore

Summary

  • Director - Commerce Lifecycle Operations at Cisco, leading a 30+ distributed team of Business Transformation Managers, Program Managers, and Analysts.
  • Partnering with cross-functional leaders across Product Management, R&D, Engineering, Sales, Partners, Professional Services, Operations, and Go-To-Market (GTM) teams.
  • Specializing in driving Enterprise SaaS Product operations, Pricing, and monetization with a focus on Cross-functional Sales and GTM teams.
  • Serving as a trusted advisor to business leaders, taking ownership of end-to-end business processes, Cloud Product & Pricing Operations, and complex program roadmaps.
  • Extensive experience of 17 years in establishing and expanding Strategy & Operations teams in renowned high-tech companies such as Cisco, VMware, Dell, and Oracle.
  • Background in Capgemini Business Consulting and investment banking at Lehman Brothers and Citibank.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Director

Cisco India
Bangalore
09.2022 - Current
  • In my current role as Director of Commerce & Lifecycle operations I lead a team of 30+ to drive complex programs in the Quote-to-Cash (QTC), Partner Business Services (PBS) and Recurring Software and Services (RSS) value streams in APJC
  • Leading complex cross functional programs that are solving problems in quoting, partner business, billing, partner support and post invoice disputes for APJC business
  • Driving digital transformation program of partner operations by adding and enabling new capabilities and offers
  • Enabling Cisco’s transformation and evolution to software and recurring revenue. The focus areas are license management, entitlements and buying programs

Director

VMware India
Bangalore
06.2017 - 09.2022

Director of Product & Pricing Operations, Monetization, leading a global team of 25 professionals across 3 geographies. Responsible for developing product roadmaps and launch strategies, specifically focused on Licensing and SaaS/Subscription offers for Cloud Infrastructure Business Group (CIBG) and End User Computing (EUC) Business unit. Strategic programs that I drove on SaaS Transformation, Operational Excellence, and GTM Transformation:

  • Ownership of the New Service Introduction (NSI) platform for SaaS and Subscription offers, enabling rapid prototyping of attribute-based offers during Early Access and Beta trial phases.
  • Collaborating extensively with Sales and Deal management leaders to support product configuration, bundling, and pricing of complex deals.
  • Leading the re-engineering efforts of VMware Channel Partner SaaS pricebooks into a dynamic model (API based) for quick offer launches through the channel.
  • Spearheading the design, development, and rollout of the Offer Configurator engine for SaaS offers, reducing offer definition and rollout time by approximately 40%.
  • Integral member of the SaaS core team, involved in the Configure, Price, Quote (CPQ) program rollout for VMware.
  • Managing Product and Pricing Operations M&A integration activities for recent VMware acquisitions, including Airwatch, Velocloud, Carbon Black, Wavefront, Cloud Health, and Avi networks.
  • Utilizing Robotic Process Automation (RPA) and process automation to streamline operational tasks, improving efficiency, quality, and reliability.

Program Manager

Oracle India
Bangalore
09.2016 - 06.2017

As a program manager for Business Development India (PaaS, IaaS), I was responsible for planning, designing, executing, and tracking the sales programs.

  • Developed Business Plans for the assigned LOB, define the present outlook, and the future possibilities in-line with Oracle Go-To-Market Strategy.
  • Improved the System’s (Oracle Hardware) teams’ attainment from 41% in FY17Q2 to 133% in FY17Q3
  • Worked in Close Collaboration with the Go-To-Market Teams and Program Offices (APAC and India) and with the Marketing Teams to Design, Develop, Implement and End to End Execute Programs and Campaigns for Oracle Tech products
  • Designed and launched 8 Sales campaigns for the Database, Middleware, and Systems team. Sales campaigns which generated maximum pipeline in FY17Q3 – Servers End of Life Campaign, Cloud (IaaS) Campaign

Business Analysis Manager II

Dell International
Bangalore
11.2011 - 09.2016

Lead a team of 15 consultants working with a larger cross-functional team (across APJ/EMEA/APAC) to provide Strategic actionable insights based on quantitative analytical models to global leadership, product & sales teams

  • Sales Pipeline Sufficiency Analysis: Estimating the financial targets for the fiscal year by working closely with the sales, finance, and marketing teams
  • Smart Price Discount guidance for Sales team: Part of the team which designed and rolled out the “Discounting Guidance” tool.
  • Comparing street and list prices of Dell consumer products vs Competition to arrive at a Promotion weighted Product Price Ratio.
  • Feature level Sales Battle cards & gap analysis for Laptops, desktops, and tablets, which empower the sales team to pitch Dell consumer products effectively
  • Defined processes and tools best suited to each project. Improved efficiency of the team’s bandwidth by 20% by adopting and developing automation tools

Senior Consultant

Capgemini India PVT. LTD
Hyderabad
05.2008 - 11.2011

· Worked as a Financial Strategy Consultant and was leading a team of 6 consultants.

· World Wealth Report (2009 & 2010) & APAC Wealth Report (2009) for Merrill Lynch Global Wealth Management

· Led the market sizing team for the World wealth report (2010). Was also involved in discussions with the Merrill Lynch senior management in New York for World Wealth Report 2010

· Market Attractiveness Assessment for Gucci - Supported the strategic planning group of Gucci to analyze 12 countries and find the number of HNWIs and their demographics

· European Market Sizing Assessment - Deutsche bank - Helped Deutsche bank in estimating the affluent Assets under management for 8 European countries.

Developer

Lehman Brothers India PVT. LTD
Mumbai
05.2005 - 06.2006
  • A Key member of the Summit system which is a third-party application used by Lehman brothers for pricing of Derivative instruments like swaps, options, and FRAs
  • Worked on the market data, database lookup tools, analytical tools, accounting tools and Member of the team which designed and implemented the “CASH FLOW ENGINE” of Lehman
  • Assisted traders in New York Front office in identifying the problematic trades and rectifying them to ensure that the risk numbers are correct

Project Engineer

Polaris Software Labs PVT.LTD
Mumbai
09.2003 - 05.2005
  • Involved in the Coding and implementation of the VWAP (Volume weighted average pricing) method of pricing for the
  • CITIBANK (Australian Stock Exchange) project
  • Worked for the global confirms team which handled all the trade confirmations in Citibank
  • The role involved monitoring the processes and verifying the acknowledgments that were received from the stock exchange

Education

PGDM (MBA) - Information Management

S.P.Jain Institute of Management And Research (SPJIMR)
Mumbai
04.2008

Bachelors in Engineering - Mechanical Engineering

Madurai Kamaraj University
04.2003

Skills

  • Program Management
  • Strategy & Operations
  • Enterprise SaaS, Cloud Computing
  • Product Operations & Pricing
  • Analytics
  • Startup Mentor

Accomplishments

  • “People management Award” awarded by VP Pricing, VMware– Q2 FY2020
  • “Circle of Excellence Award” awarded by CFO, VMware – FY2018

Certification

  • Stanford Innovation and Entrepreneurship Certificate, 2022
  • Leadership Principles Certificate, Harvard Business School Online, 2020 Leadership and Management Certificate, Wharton Business School Online, 2019
  • Leading Collaborative Teams, Stanford Center for professional development, 2019
  • Professional Certificate in Blockchain Fundamentals, UC Berkley, 2019

Timeline

Director

Cisco India
09.2022 - Current

Director

VMware India
06.2017 - 09.2022

Program Manager

Oracle India
09.2016 - 06.2017

Business Analysis Manager II

Dell International
11.2011 - 09.2016

Senior Consultant

Capgemini India PVT. LTD
05.2008 - 11.2011

Developer

Lehman Brothers India PVT. LTD
05.2005 - 06.2006

Project Engineer

Polaris Software Labs PVT.LTD
09.2003 - 05.2005

PGDM (MBA) - Information Management

S.P.Jain Institute of Management And Research (SPJIMR)

Bachelors in Engineering - Mechanical Engineering

Madurai Kamaraj University
Vignesh Kumar