Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Vignesh R

Vignesh R

Internal Auditor
chennai

Summary

Experienced Internal Auditor specializing in KYC, transaction monitoring, and AML within the banking industry. Skilled at analyzing financial procedures, identifying risk areas, and establishing effective controls for compliance and operational efficiency. Demonstrated track record of conducting independent audits, evaluating financial risks, and proposing process enhancements. Meticulous attention to detail and deep regulatory knowledge result in thorough audits that detect discrepancies and prevent fraud. Enthusiastic about transaction monitoring and anti-money laundering protocols with a proven ability in analyzing complex transactions, detecting patterns, and ensuring regulatory compliance.

Overview

11
11
years of professional experience

Work History

Internal Auditor

HDFC BANK LTD
Chennai
03.2023 - Current
  • Planning and conducting retail branch banking audits
  • Evaluated internal controls, policies, and procedures for compliance with company standards and government regulations.
  • Drafted audit reports to display findings to the Branch and reviewer.
  • Evaluated the adequacy of internal control systems for safeguarding assets against loss due to fraud or error.
  • Ensured compliance with federal regulations related to banking operations such as Anti-Money Laundering laws and Know Your Customer requirements.
  • Monitored progress on corrective actions taken in response to audit findings.
  • Maintained up-to-date knowledge regarding changes in banking regulations through continuing education courses.
  • Conducted audits on internal controls and developed reports on findings.
  • Identified risks and opportunities with management to improve business processes.
  • Utilized auditing and compliance software to advance efficiency.
  • Completed risk-based audits of key business processes to keep internal controls operating effectively.

Manager-Operations Head

DCB BANK LTD
04.2021 - 02.2023
  • Successfully managed branch budgets, consistently meeting or exceeding revenue and cost control targets.
  • Resolution of complaints registered under CRMS, Phone Banking & Banking Ombudsman.
  • Coordinated customer service initiatives and staff training in order to delight customer service.
  • Developed and executed marketing strategies to attract new customers, resulting increase in branch deposits.
  • Monitored staff performance and provided feedback to improve operational and sales efficiency.
  • Initiated marketing campaigns to promote products and services offered by the bank and branch.
  • Supported outsource sales force in servicing and obtaining new business.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Support the internal and external audit team in carrying out the branch audit and ensuring compliances as per guidelines.
  • Servicing and Handling Branch HNI clients portfolios and generating business by offering effective banking assistance.
  • Reviewing the team performance on regular basis against the branch targets and their key responsibility areas improvement.

Manager-Operations Head

Kotak Mahindra Bank LTD
07.2020 - 04.2021
  • Lead a team of 08 banking professionals from Internal and outsourced team, providing guidance, training, and performance evaluations.
  • Coached staff on policies, procedures and performance strategies.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Managed and motivated employees to be productive and engaged in work.

Assistant Manager

ICICI BANK LTD
08.2014 - 10.2019
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions and resolving issues quickly.
  • Resolving customer complaint with regard to the banking product and services offered.
  • Identified potential opportunities to upsell products or services to customers under mapped portfolio.
  • Established trustful relationships with customers through effective communication skills.
  • Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
  • Identified and pursued cross-selling opportunities to bring in high volume of new revenue per month.
  • Promoted available products and services to customers during service, account management and order calls.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Carryout the promotional activities of loan products around the branch location.
  • Handling front office desk and managing lobby and generating business through service and cross selling cards and investment products.
  • Increase the mapped book portfolio balances and PPC of the mapped book customer by regular alerts and visits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

MCA - Master of Computer Application

Panimalar Engineering College
Chennai, Tamilnadu
04.2001 - 2012.06

BBM - Bachelor of Business Management

PSG College of arts and science
Coimbatore, Tamilnadu

Commerce and Accounting - undefined

A.R.R Matric School
Kumbakonam, Tamilnadu

A.R.R Matric School - undefined

A.R.R Matric School
Kumbakonam, Tamilnadu

Skills

  • Team leadership

  • Transaction Monitoring

  • Audit Planning

  • Audit Report Generation

  • Team leadership

Accomplishments

  • Received appreciation from Senior zonal head for identification of fraud through remote audit.
  • Received Outstanding Employee award in DCB Bank Ltd for the financial year FY 21-22.
  • Achieved 115% of Branch CASA targets in DCB Bank ltd during the FY21-22.
  • Qualified for Zonal level contest for highest no of Demat account sourcing 20-21 in Kotak Mahindra Bank.
  • Won all four regional events held in 2016 for life insurance products in ICICI Bank Ltd (200% achievement on YOY growth).
  • Promoted as Deputy Branch manager in the same branch for Outstanding performance for the FY 2015-2016.
  • Elevated the 3 Tellers in team from Assistant manager to Deputy manager by motivating and driving the team towards career growth by achieving targets assigned.

Additional Information

Awarded 'Excellent Contributor' for FY 2023–24 in recognition of identifying key compliance and operational issues through data-driven insights. Uncovered CPV fabrication, staff password sharing (via attendance data analysis), and staff involvement in customer financial transactions. Detected misuse of staff accounts for routing expenses and handling customer cash (through analysis of late cash transactions). Flagged gaps in the closure of a money mule alert and identified an ineligible case during enhanced due diligence, preventing unauthorized activity. Additionally, identified missed action on legal notices during an audit, mitigating a potential compliance risk and financial penalty to the bank.

Timeline

Internal Auditor

HDFC BANK LTD
03.2023 - Current

Manager-Operations Head

DCB BANK LTD
04.2021 - 02.2023

Manager-Operations Head

Kotak Mahindra Bank LTD
07.2020 - 04.2021

Assistant Manager

ICICI BANK LTD
08.2014 - 10.2019

MCA - Master of Computer Application

Panimalar Engineering College
04.2001 - 2012.06

BBM - Bachelor of Business Management

PSG College of arts and science

Commerce and Accounting - undefined

A.R.R Matric School

A.R.R Matric School - undefined

A.R.R Matric School
Vignesh RInternal Auditor