Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vignesh Ramkumar

Test Manager
Chennai

Summary

Adept at driving quality assurance initiatives, I leveraged Selenium Webdriver and exceptional organizational skills at Amazon to enhance team efficiency and product reliability. My leadership in QA management and hands-on expertise in REST API testing have consistently ensured superior project outcomes, reflecting a strong commitment to excellence and continuous improvement.

Overview

17
17
years of professional experience
5
5
years of post-secondary education

Work History

Freelance QA

Freelance
4 2023 - Current
  • Developed strong communication and organizational skills through working on group projects.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Provided personalized one-on-one and group tutoring sessions on automation testing concepts, tools, and frameworks such as Selenium, TestNG, and Cucumber
  • Developed and delivered comprehensive curriculum covering both foundational and advanced topics in automation testing, tailored to students' experience levels.
  • Guided students in creating and maintaining automated test scripts, troubleshooting issues, and implementing best practices in test automation.
  • Mentored students on integrating automated testing into CI/CD pipelines using tools like Jenkins.
  • Offered hands-on training in API testing with tools like Postman and REST Assured, emphasizing the importance of backend service validation.
  • Provided detailed feedback on students’ projects and assignments, helping them to refine their skills and improve their understanding of QA automation.

Quality Service Manager

Amazon
11.2020 - 03.2023
  • Handled team of 45 Members assigning their weekly tasks, reports review and stakeholder management.
  • Involved in preparation of weekly and monthly business review meetings with management and stakeholders.
  • Participation in Scrum meetings, Prioritizing userstories for each sprint and maintaining Kanban board (JIRA) for QA tasks for each sprint.
  • Identification of process gaps in operations and provided improvement ideas on rectifying it.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones on monthly basis.
  • Reviewed project artifacts,analyzed requirements,designed the test plan and worked with multiple testing teams and metrics,test logs and summary reports.
  • Worked collaboratively with onshore and offshore teams to establish and maintain consistent test methodology and resolve any requirements ambiguities during the testing process.

Test Manager

Oasys Cybernetics Pvt Ltd
10.2019 - 07.2020
  • Handling 5 team across testing projects by setting complete test strategy,tools and process.
  • Develop and implement QA strategy inclusive of people, process and technology that will drive higher quality and efficiency, while establishing human resource model that will enable organisation
    to flex as required
  • Lead QA teams to drive successful validation and deployment of all products while contributing to product strategy and overall product roadmap
  • Designed and maintained overall automation framework by using selenium, TestNG and Extend reports.
  • Established Jenkins continuous integration environment,deployed automation framework and automation scripts to Jenkins
  • Provided continued maintenance and development of bug fixes and patch sets for framework.
  • Manage team in design, development,documentation and installation of product validation systems, test processes and procedures to validate product, confirming or refuting its ability to
    meet specified requirements and meet other prescribed standards.
  • Ensure QA activities are tracked and executed throughout change control process from new development implementation to release
    management to certify compliance to all internal standard operating procedures (SOPs), and external standards as applicable.
  • Confirm tests are executed within automated continuous testing framework wherever feasible
  • Expertise in back end testing and writing SQL queries using Oracle and SQL Server.
  • Involved in managing and carrying out Microservices Integration testing using Post-man (REST API) for Healthcare application.
  • Responsible for the development of automation framework using Page Object Model
  • Integrated automation scripts in Continous Integration tools (jenkins) for nightl batch run of the script.
  • Developed API automation frameworks using Selenium webdriver and validated data sources using JDBC.
  • Used BDD framework with Cucumber,Java and created feature files with scenario and scenario outline files
  • Used Jenkins as Continuous integration server to run automated test suites.
  • Designed and developed Smoke,Regression automation script f functional testing for all modules using selenium and WebDriver.
  • Collaborating with Marketing team to analyze non-functional requirements such as performance data, Load and security and work on product requirements for healthcare product.
  • Assisted team on carrying out performance and load testing to find defects and risk management.

Associate Test Manager

Sword Global India Pvt Ltd
05.2012 - 04.2019
  • Key in managing the QA delivery for the insurance giants like Admiral UK, Xuber Insurance UK etc.
  • Rich domain knowledge on the Insurance Products (8+ years in P&C, Health,Group, Life).
  • Hands-on experience in insurance functional areas of Claims, Quote, Policy admin, CRM etc.
  • Key in verifying the conversion and upload of Legacy EDI files to XML-based ACORD messages for Lloyd's accounting and claim.
  • Designed and implemented Automation framework using Selenium Webdriver,TestNG in Page Object model
  • Experience in developing end to end automation using Selenium WebDriver/ Junit/TestNG, Maven, Jenkins, Cucumber, Web Services (REST, SOAP).
  • Experience in setting up Continuous Integration pipeline from the scratch.
  • Expertise in back end testing and writing SQL queries, Joins, Procedures using Oracle and SQL Server.
  • Hands-on experience in Web services testing using Post-man (REST API) and SOAPUI
  • Designed ,Developed,Executed and maintained automated test scripts using BDD(Behavior Driven Development) testing framework with Cucumber and Gherkin language.

Senior Project Engineer

Wipro Technologies, Chennai, Tamilnadu
04.2007 - 05.2012
  • Experience across various domains Storage, Networking, Insurance etc.
  • Client Interaction with multiple stakeholders for the seamless delivery.
  • Preparing the test plan in terms of work break down structure, Resource allocation and Scheduling.
  • Identify, assess & reporting the risks to the project manager & planning mitigation strategy for the risks identified.
  • Managing the preparation of test requirements, test cases and defects.
  • Involved in simulating customer's site specific problems in the offshore testing setup
  • Extensive experience in MS dynamics CRM.

Education

MBA - Project Management

United Business Institutes
Brussels, Belgium
03.2012 - 03.2013

Bachelor of Engineering - Electronics And Communications

Sri Chandrasekhra Viswa Maha Vidyalaya
Kanchipuram,India
06.1999 - 06.2003

Skills

Selenium Webdriver

Timeline

Quality Service Manager

Amazon
11.2020 - 03.2023

Test Manager

Oasys Cybernetics Pvt Ltd
10.2019 - 07.2020

Associate Test Manager

Sword Global India Pvt Ltd
05.2012 - 04.2019

MBA - Project Management

United Business Institutes
03.2012 - 03.2013

Senior Project Engineer

Wipro Technologies, Chennai, Tamilnadu
04.2007 - 05.2012

Bachelor of Engineering - Electronics And Communications

Sri Chandrasekhra Viswa Maha Vidyalaya
06.1999 - 06.2003

Freelance QA

Freelance
4 2023 - Current

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Vignesh RamkumarTest Manager