Project Coordinator
- L1 Technical Support

To prove my technical competence & creative thinking ability both as an individual & a team player; To ensure strong commitment towards my employer and play a key role in the success of the company.
Having 9.5 years of Experience in telecom industry. Main functional areas are implementation of various Telecom equipment’s and given 100% NW availability. Knowledge in Routing/Switching, LAN WAN Networks. Knowledge in Enterprise customer (ILL, MPLS, SIP) to deliver the link on time as well maintain service assurance within SLA. Knowledge in the field of IP, Transport, MW, UBR & Infra domains. Managing Field Engineers with 24/7 Support given to achieve 100% NWA, Material Management, Fault Identifying. Manage direct relationship with customer and account coordinator. Act as pivotal point for account, customers and Jio, across life cycle, before & after sales. Specialist in Cisco troubleshooting of ASR 920/903 series device in Jio Network. Experience in MW/UBR/Fiber/FTTX media.