vignesh s
Chennai
Summary
Dynamic professional with extensive experience in sales strategies and customer acquisition at Credila Financial Services Ltd. Proven track record in market analysis and team leadership, driving significant growth and enhancing client satisfaction. Adept at stakeholder management and cross-functional teamwork, consistently delivering results through effective training and mentorship.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Manager in Education Loan
Credila Financial services Ltd
Chennai
09.2023 - Current
- Developed sales strategies to enhance customer acquisition and retention.
- Trained and mentored team members on effective sales techniques.
- Analyzed market trends to identify opportunities for business growth.
- Oversaw daily sales operations, ensuring compliance with company policies.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Deputy Manager in Home Loans and Mortgages
Axis Bank Ltd
Chennai
10.2022 - 09.2023
- Managed daily operations of banking services to enhance customer satisfaction.
- Supervised team members to ensure adherence to banking policies and procedures.
- Assisted in the development of training programs for new employees and staff.
- Maintained up-to-date knowledge of banking products and services for effective support.
- Worked closely with customers to understand needs and resolve diverse issues.
Deputy Manager in Education Loans
IDFC FIRST BANK LTD
Chennai
02.2022 - 10.2022
- Managed daily operations for customer service and account management teams.
- Developed training programs to enhance staff performance and compliance standards.
- Analyzed customer feedback to improve service delivery and client satisfaction.
Deputy Manager in Credit Life Insurance
Max Life Insurance Company Ltd
Chennai
10.2017 - 02.2022
- Managed daily operations and client interactions for insurance service delivery.
- Collaborated with teams to develop strategic marketing initiatives for product promotion.
- Oversaw compliance with regulatory requirements and internal policies in business processes.
- Analyzed market trends to inform product development and enhance client offerings.
- Prepared monthly progress reports detailing achievements against set targets.
- Provided guidance and support to team members to help them achieve goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
Relationship Manager in General Insurance
TATA AIG GENERAL INSURANCE COMPANY LTD
Chennai
05.2016 - 10.2017
- Managed client relationships to ensure satisfaction and retention.
- Coordinated insurance product offerings based on client needs.
- Conducted regular meetings to discuss policy updates and renewals.
- Developed tailored insurance solutions for diverse customer segments.
Sales Development Manager
HDFC LIFE INSURANCE COMPANY LTD
Chennai
11.2014 - 04.2016
- Managed sales team to enhance lead generation efforts.
- Developed training programs to improve sales techniques and product knowledge.
- Collaborated with marketing to align campaigns with sales objectives.
- Maintained customer relationship management system for tracking leads.
Buisness Development Manager in Personal Loan
Man Code Solutions
Madurai
04.2013 - 06.2014
- Managed project timelines and resource allocations effectively.
- Collaborated with stakeholders to define project requirements and objectives.
- Lead Management activities uptodate lead status maintenance.
- Customer service End to End service.
Education
Bachelor of Engineering - Electronics And Communications Engineering
SRI VIDYA COLLEGEOF ENGINEERING AND TECHNOLOGY
VIRUDHUNAGAR , India 06.2008 - 04.2012
Skills
- Sales strategies
- Customer acquisition
- Market analysis
- Banking services
- Salesforce management
- Stakeholder management
- Team collaboration
- Leadership skills
- Cross-functional teamwork
Languages
Tamil
First Language
English
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Timeline
Manager in Education Loan
Credila Financial services Ltd
09.2023 - Current
Deputy Manager in Home Loans and Mortgages
Axis Bank Ltd
10.2022 - 09.2023
Deputy Manager in Education Loans
IDFC FIRST BANK LTD
02.2022 - 10.2022
Deputy Manager in Credit Life Insurance
Max Life Insurance Company Ltd
10.2017 - 02.2022
Relationship Manager in General Insurance
TATA AIG GENERAL INSURANCE COMPANY LTD
05.2016 - 10.2017
Sales Development Manager
HDFC LIFE INSURANCE COMPANY LTD
11.2014 - 04.2016
Buisness Development Manager in Personal Loan
Man Code Solutions
04.2013 - 06.2014
Bachelor of Engineering - Electronics And Communications Engineering
SRI VIDYA COLLEGEOF ENGINEERING AND TECHNOLOGY
06.2008 - 04.2012
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