Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
12
12
years of professional experience
Work History
Senior Process Associate
NOBLESERVE SYSTEMS PRIVATE LIMITED
Coimbatore
03.2024 - Current
Analyzed data trends to pinpoint operational enhancements, contributing to cost reduction efforts.
Evaluated vendor performance through regular assessments and feedback sessions.
Managed vendor relationships to ensure compliance with contractual obligations.
Monitored vendor compliance with contractual obligations, including quality assurance standards.
Facilitated seamless communication between vendors and internal departments to optimize operations.
Assessed customer needs through direct interactions to provide timely assistance.
Developed strategic business lines to drive revenue growth.
Vendor Management - Process Associate
NOBLESERVE SYSTEMS PRIVATE LIMITED
Coimbatore
01.2021 - 11.2023
Coordinated vendor relationships to achieve timely service delivery across projects.
Supported operations in business consulting initiatives.
Mortgage/Real Estate for residential properties
Managed vendor operations for residential properties across all 50 states.
EST time zone
International Voice Process Assistant
DATAACTOR TECHNOLOGY SERVICES
01.2018 - 11.2019
Sales & Retention process
Sold medical products to customers through calls and emails, addressing inquiries and providing product information.
Coordinated activities by managing scheduling in Eastern Standard Time zone, ensuring timely communication and service delivery.
Communication Trainer & Admin
PROFILE PLUS
01.2014 - 01.2016
Instructed students on phonetics principles, enhancing their understanding and application of the subject
Conducted crash course for college students, facilitating rapid learning of essential communication skills
Led individual classes for students, providing tailored instruction to meet diverse learning needs