Summary
Overview
Work History
Education
Skills
Certification
PROFILE:
AREAS OF EXPERTISE
DECLARATION:
Timeline
Generic

VIGNESH S

Shenbakam

Summary

To seek a position in an organization which will enable to the utilization of my technical skills in a challenging where opportunities exist for innovative and challenging professional.

Overview

3
3
Languages
1
1
Certification
7
7
years of professional experience

Work History

Manager

Bajaj finance Ltd
08.2023 - 06.2025
  • Oversaw operations of salaried personal loan division at Coimbatore branch
  • Led cross-functional teams to implement strategic initiatives, enhancing operational efficiency.
  • Developed and monitored KPIs to assess project performance and drive continuous improvement.
  • Mentored junior staff, fostering professional growth and ensuring adherence to best practices.

Deputy manager

Bajaj finance Ltd
04.2022 - 08.2023
  • Deputy Manager at Salaried Personal Loan Department Madurai Branch, Bajaj Finance Ltd, from April 2022 to August 2023.
  • Led cross-functional teams to enhance operational efficiency and drive process improvements.
  • Developed and implemented strategic initiatives to optimize customer engagement and retention.
  • Mentored junior staff on compliance regulations and best practices in financial services.

Team leader

BAJAJ FINANCE LTD
06.2019 - 03.2022
  • Led a team in the salaried personal loan department at Bajaj Finance Ltd in Vellore from June 2019 to March 2022.
  • Led cross-functional teams to enhance customer satisfaction and streamline service delivery.
  • Developed training programs to improve team performance and operational efficiency.
  • Implemented process improvements resulting in increased productivity and reduced turnaround times.

Manager

Adtiya Birla Capital Limited
08.2025 - Current

Managed personal Oversaw loan processing from application to disbursement, enhancing turnaround times. Developed training programs for staff on new loan products and procedures, improving team knowledge and service delivery. Analyzed market trends to optimize personal loan offerings, increasing customer engagement.

Led team in developing strategic investment plans to enhance portfolio performance.

Implemented process improvements that streamlined workflow and increased operational efficiency.

Mentored junior staff, fostering professional development and enhancing team capabilities.

Education

B.B.A -

Voorhees College
Vellore
01-2019

XIIth Standard - undefined

G. Hr. Sec. School
Konavattam, Vellore
01-2016

Xth Standard - undefined

G. Hr. Sec. School
Konavattam, Vellore
01-2014

Skills

Project management

Project planning

Operational decision-making

Team leadership

Goal management

Relationship management

Problem-solving

Communication skills

Customer support

Certification

Certified trainer at Dale Carnegie's

PROFILE:

  • Handling Sales and Customer fulfillment
  • Demonstrated skills in customer relationship management with the ability to devise effective strategies to drive customer delight.
  • An effective communicator with strong leadership skills, logic and analytical abilities coupled with strong inter-personal skills.

AREAS OF EXPERTISE

  • Sales & Marketing
  • Exploring potential business avenues for achieving increased business growth.
  • Identifying & networking with prospective clients, generating business from existing accounts.
  • Lead Generation
  • Building and maintaining healthy business relations with major institutional & corporate clients.
  • Developing a Quality referral base from existing clients
  • Relationship Management
  • Developing and ensuring customer satisfaction by maintaining excellent Turnaround Time (TAT) for escalations and complaints.
  • Effective Management of Query resolution. Events & Promotion
  • Conceptualizing and implementing sales promotional strategies as a part of brand building and market development effort.
  • Key Responsibilities:
  • Handling business of Madurai ,Theni, Thoothukudi, Marthandam Districts
  • Managing, training and motivating existing sales team to drive revenue growth
  • Develop and manage efficient distribution networks for sales
  • Develop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales team
  • Collecting customer and market feedback and reporting the same to the organization
  • Monitoringsales team performance, analyzing sales data, periodical forecasting and reporting to zonal heads

DECLARATION:

I hereby declare that the Information furnished above is true to the best of my knowledge and belief. Place: Date: Yours Sincerely, (VIGNESH .S)

Timeline

Manager

Adtiya Birla Capital Limited
08.2025 - Current

Certified trainer at Dale Carnegie's

01-2025

Manager

Bajaj finance Ltd
08.2023 - 06.2025

Deputy manager

Bajaj finance Ltd
04.2022 - 08.2023

Team leader

BAJAJ FINANCE LTD
06.2019 - 03.2022

Xth Standard - undefined

G. Hr. Sec. School

XIIth Standard - undefined

G. Hr. Sec. School

B.B.A -

Voorhees College
VIGNESH S