Summary
Overview
Work History
Education
Skills
Affiliations
Bug Tracking Documentation
Timeline
Generic

Vignesh Sekar

Summary

Overall having 9+ years of experience in IT industry . 7+ years of experience in Production/Application Support ensuring 24/7 availability of critical applications(Banking Domain - Fincrime Technology & Markets). Expert in troubleshooting, monitoring, and optimizing applications to ensure seamless operations. Passionate about delivering high-quality support and driving collaborative efforts to enhance service delivery and operational efficiency.

Overview

10
10
years of professional experience

Work History

Consultant

Infosys Limited
Chennai
06.2022 - Current
  • Provided application support and troubleshooting for internal and external users, ensuring timely resolution of issues.
  • Utilized Autosys for scheduling and executing jobs via UNIX commands.
  • Developed and maintained UNIX shell scripts to automate job execution and notifications.
  • Monitored application performance through AWS Grafana.
  • Autosys Batch monitoring, Application health check and POD Restart through EC2 in AWS console.
  • Engaged with various stakeholders to understand the new enhancement in the application and for support and explaining the business impact.
  • Write SQL queries to extract the data per business requirement and Unix Shell scripting to automate regular manual tasks.
  • Involving the weekly, monthly, audit report creation as per business requirement.
  • Raising and resolving Problem (PRB) tickets for permanent solution of recurring issues.
  • Took Ownership of Application support Change request creation and SoE creation and Knowledge Article creation.
  • Took Ownership of Prepare Root cause Analysis, Disaster recovery plan and Maintain the Service now oncall rota.

Associate Consultant

Virtusa Consulting and Services Ltd
Chennai
05.2018 - 06.2022
  • Analysis and understanding of system and handling outages resolving user queries and production issues.
  • Troubleshoot failed jobs, coordinating with upstream and downstream systems for resolution.
  • Perform major activities like certificate renewals, COB/HA, Disaster recovery (DR) activities.
  • Conducted regular health checks to ensure application availability for business users.
  • Executed object deployments from QA to production, adhering to change management protocols.
  • Involved in handling / resolving Incidents (INC) and Requests (REQ) as per Knowledge article (KEDB) as well as investigating and resolving the issues on priority basis within SLA/OLA timings.

Software-Engineer

Sara Technologies
Chennai
03.2015 - 04.2018
  • Installing and configuring the SQL Server and SQL Management Studio.
  • Created database procedures, functions and triggers using SQL.
  • Day by day Monitoring the Database size and Backup the data.
  • Created Packages for logically related objects and sub-programs.
  • Developing a new functionality and modifying the existing functionality as per the client requirements.
  • Involved in Code reviews and giving Production support for fixing bugs.

Education

B.E - Electronics & Communication Engineering

P.R. Engineering College (Anna University)
Thanjavur

Skills

  • SQL and SQL Server
  • Unix and Autosys
  • AWS Cloud fundamentals
  • Production support
  • Application support

Affiliations

  • Actimize server monitoring
  • Actimize visual modeling
  • Geneos(ITRS) monitoring tool
  • AWS Console & AWS Grafana
  • Udeploy
  • Gitlab
  • Tectia file transfer
  • DB WebTool management

Bug Tracking Documentation

  • Service Now
  • Jira
  • Confluence
  • Slik Central (Defect)

Timeline

Consultant

Infosys Limited
06.2022 - Current

Associate Consultant

Virtusa Consulting and Services Ltd
05.2018 - 06.2022

Software-Engineer

Sara Technologies
03.2015 - 04.2018

B.E - Electronics & Communication Engineering

P.R. Engineering College (Anna University)

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Vignesh Sekar