Sr Software Engineer (Tech Lead)
- Led a team of 5 engineers owning identity, authentication, and enrollment for the HSA platform. Set the technical roadmap, drove sprint planning, and partnered with product, security, and compliance on priorities.
- Mentored 4 engineers and ran design reviews for the identity platform, speeding up new engineers' ramp-up on identity and HSA domain knowledge.
- Architected an identity verification platform integrating Prove Instant Link, SMS OTP authentication, and automated profile prefill, driving a 375% increase in new enrollments while strengthening fraud prevention.
- Headed the passkey and MFA rollout across 5+ teams and 4 vendor integrations (Transmit Security, Prove, Twilio/SendGrid, LexisNexis), including a trusted-device fallback for registration failures. Secured 100K+ new HSA accounts in 2026 and automated KYC/AML compliance checks.
- Owned the backend architecture for IFP HSA enrollment orchestration, delivering personalized flows across multiple account states and improving enrollment conversion by 25%.
- Directed the migration of millions of accounts from TSYS to Fiserv with zero data loss, coordinating 3 internal teams and 2 vendors, contributing to $10M in annual operational savings.
- Re-architected the communications platform from monolith to microservices, handling 3.2M actions/day with 300% higher throughput and zero high-severity incidents.
- Introduced AuthEventRecorder, a distributed event-processing service providing real-time authentication analytics and system health tracking for the identity platform.
- Delivered "Red Flag" fraud alerting to notify customers of suspicious account activity, and reduced log noise for on-call engineers by sanitizing observability signals.
