PRASHANTH S

• Managing end-to-end linehaul and gateway operations handling 1.3 lakh shipments/day (inbound & outbound)

• Driving key operational KPIs including OBSL, Vehicle Utilization, MP Productivity, FIFO adherence, Putaway Compliance, and MPS (Multi-Piece Shipment)

• Improved vehicle utilization and reduced idle time through optimized fleet planning and load balancing

• Ensuring strict FIFO adherence to minimize aging shipments and improve transit efficiency

• Monitoring and improving MP productivity through manpower planning and real-time performance tracking

• Driving putaway compliance to ensure accurate and timely binning of shipments

• Managing MPS shipments effectively to reduce split deliveries and improve customer experience

• Managing 150+ workforce, ensuring high productivity and operational efficiency

• Ensuring seamless coordination across first-mile, linehaul, and last-mile operations

• Awards: Top Mentor (2x), Best Performer (2x)

• Managed multi-hub last-mile delivery operations for quick commerce

• Led 200+ delivery partners, ensuring high service levels

• Improved SLA from 92% to 99% within 6 months

• Reduced attrition by 30% via engagement initiatives

• Increased productivity by 15% through route & shift optimization

• Managed inventory flow of 20,000+ SKUs

• Awards: Best Performer, Best Hub Performance

• Led fleet expansion and vendor onboarding initiatives

• Onboarded 50+ transport vendors and drivers

• Ensured strong vendor relationships and fleet availability

• Managed driver ecosystem and fleet operations

• Maintained 95%+ SLA adherence

• Reduced issue resolution TAT by 35%

• Strong experience in driver engagement and platform operations

• Award: Best Employee of the Year – 2018

• Maintained 95%+ SLA adherence

• Reduced escalations by 20%