Vigneshwaran Sivaprakasam
Chennai
Summary
Seasoned QA and Business Analyst professional with over 12 years of experience in the healthcare domain. Expertise in SDLC, UAT, stakeholder management, and implementation across platforms including Salesforce, Dynamics, and healthcare standards such as HL7 and FHIR. Proven track record of leading cross-functional teams, enhancing collaboration through Agile/SAFe frameworks, and delivering client-focused solutions with consistent quality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Expert Quality Engineer
Altera Digital Health (Formerly Allscripts)
08.2021 - Current
- Led enhancements and implementation efforts across Salesforce and Dynamics for AMER-NY clients
- Drove onsite training initiatives and led implementation efforts for HIE applications
- Implemented SAFe framework, boosting collaboration by 30% and delivery speed by 25%
- Conducted requirement analysis and story grooming sessions with cross-functional teams
- Gained strong exposure to HL7/FHIR standards and REST API testing tools
- Contributed to root cause analysis to determine core reason for failures and errors.
Senior Quality Engineer
Altera Digital Health(Formerly Allscripts LLP)
12.2018 - 07.2021
- Liaised directly with clients to troubleshoot issues and ensure consistent product delivery.
- Collaborated with cross-functional teams to optimize design, manufacturing, and validation processes.
- Monitored project metrics via Power BI; provided detailed reporting and issue resolution.
Test Lead
HCL Technologies
07.2018 - 11.2018
- Led QA activities across new initiatives; collaborated with cross-regional Agile teams
- Provided consistent progress updates to onsite stakeholders
Associate Professional
DXC Technologies (Formerly Known as CSC India)
11.2014 - 07.2018
- Led API testing aligned with HL7/FHIR standards using Postman and SoapUI
- Delivered mobile testing across Android/iOS platforms
- Managed agile sprints for product delivery; built and delivered training modules
Software Tester
Medi-Infotech Pvt. Ltd
12.2012 - 11.2014
- Drove implementation of healthcare ERP for hospitals (50–100 beds)
- Managed resource planning, delivery tracking, and client account operations
- Involved in requirement gathering and Agile-based delivery models
- Improved software quality by executing thorough test cases and identifying critical defects.
- Optimized test cases to maximize success of manual software testing.
- Boosted product stability by identifying and reporting software bugs for timely resolution, minimizing negative customer impact.
Education
M.Sc - Software Engineering
Sri Ramakrishna Engineering College
Coimbatore, India05-2012
Skills
- Agile Methodologies, SAFe Framework
- Test Leadership, Quality Assurance
- Business Requirements (BRD/FSD) & Use Case Documentation
- Implementation & UAT Coordination
- Risk & Schedule Management
- Product Demonstration
- Stakeholder & Vendor Management
Certification
- Professional Scrum Master (PSM)
- SAFe Scaled Agilist 6.0
- ISTQB Foundation Level
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
1) Consistent in Quality Delivery and recognized by multiple clients for smoother transition of system.
2) No Negative performance reviews or feedback from leadership on any aspect of work including quality, integrity, professionalism, etc with zero esclation on doing the correct things.
Quote
A ship in port is safe, but that's not what ships are built for.
Grace Hopper
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Interests
Badminton,jogging,exercise,listening music
Timeline
Expert Quality Engineer
Altera Digital Health (Formerly Allscripts)
08.2021 - Current
Senior Quality Engineer
Altera Digital Health(Formerly Allscripts LLP)
12.2018 - 07.2021
Test Lead
HCL Technologies
07.2018 - 11.2018
Associate Professional
DXC Technologies (Formerly Known as CSC India)
11.2014 - 07.2018
Software Tester
Medi-Infotech Pvt. Ltd
12.2012 - 11.2014
M.Sc - Software Engineering
Sri Ramakrishna Engineering College
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