Viha Samrutha
Student Service Officer
Neyveli
Summary
Energetic and empathetic individual with talent for fostering student engagement and support. Developed strong organizational and interpersonal skills in student-centered environment. Gained expertise in advising, program coordination, and conflict resolution. Seeking to transition to new field where these skills can drive positive outcomes and growth.
Overview
2
2
years of professional experience
4
4
Certifications
3
3
Languages
2
2
years of post-secondary education
Work History
Student Service Officer
Aakash Educational Services
01.2024 - 12.2024
- Provided compassionate crisis intervention when needed, connecting students with appropriate resources while maintaining a safe environment conducive to learning.
- Ensured the collection of outstanding fees from parents within the specified time and the retention of students and controlling Left-outs.
- Increased student satisfaction by implementing an efficient communication system for timely responses to inquiries and concerns.
- Elevated the quality of student life by coordinating extracurricular activities that fostered personal growth, teamwork, and leadership skills.
- Collaborated with faculty to create customized learning plans for students with unique needs or challenges.
BDO
Wooden ECR Sea Resort
10.2022 - 11.2023
- Deviced, deployed and monitored processes to boost long-term business success and increase profit 6%.
- Developed and cultivated lucrative relationship with both new and existing clints through effective communication and exemplory interpersonal skills.
Education
Master of Arts - English Literature
PSG College of Arts And Science
Coimbatore, India 09.2020 - 06.2022
Skills
Writing and editing
Certification
PSAT - Planet Spark
Timeline
PSAT - Planet Spark
10-2024
Student Service Officer
Aakash Educational Services
01.2024 - 12.2024
BDO
Wooden ECR Sea Resort
10.2022 - 11.2023
Effective Writing - NPTEL
02-2022
Master of Arts - English Literature
PSG College of Arts And Science
09.2020 - 06.2022
Cambridge Business English -ESOL
03-2019
Effective Communication- Inspire
08-2018
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