Detail-oriented professional with strong skills in sales planning and cross-selling strategies. Demonstrated success in processing loans and resolving complaints, contributing to enhanced customer satisfaction and retention.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Branch Sales Officer
HDFC BANK LTD
BAREILLY
02.2025 - Current
Processed loan applications and maintained customer confidentiality.
Resolved customer complaints promptly to ensure satisfaction and retention.
Met or exceeded sales objectives on consistent basis.
Created monthly and quarterly sales plans and monitored progress against goals.
Identified opportunities for cross-selling additional products or services to existing customers.
Explained banking products and services to enhance customer understanding.
Education
Bachelor of Commerce -
Mahatma Jyotiba Phule Rohilkhand University
Bareilly
08.2020 - 08.2024
Board of High School And Intermediate Education Uttar Prades
BAREILLY
Board of High School And Intermediate Education Uttar Prades
BAREILLY
Skills
Loan processing
Customer retention
Sales planning
Cross-selling strategies
Product explanation
Customer relationship management
Languages
English
First Language
Timeline
Branch Sales Officer
HDFC BANK LTD
02.2025 - Current
Bachelor of Commerce -
Mahatma Jyotiba Phule Rohilkhand University
08.2020 - 08.2024
Board of High School And Intermediate Education Uttar Prades
Board of High School And Intermediate Education Uttar Prades
Senior Branch Support Officer(Branch Operations) at Fivestar Business Finance LimitedSenior Branch Support Officer(Branch Operations) at Fivestar Business Finance Limited